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Dr Alfons Kuilboer

Alf Kuilboer

DipChMin(RBC),BBus (JCU), BAdmin(Tourism) Hons Class 1 (JCU) PhD (JCU)

Lecturer

First Year Experience Coordinator

Townsville

Contact Details

Telephone:

(07) 4781 5690 (Australia)

+ 61 7 4781 5690 (International)

Facsimile:

(07) 4781 4019 (Australia)

+ 61 7 4781 4019 (International)

Email:

alf.kuilboer1@jcu.edu.au

Publications (from Research Online)

Archived Publications (as of 17 November, 2010)

General Interest Areas

Alf’s main research focus is on the Senior Traveller market, also commonly known as Grey Nomads.

The unprecedented ageing of the population in Australia has brought with it significant changes impacting the services industry within the senior tourism market.Given the importance placed on understanding the complexities of an ageing population and the effects this has within the tourism industry, it is important for service providers to be well-informed of these changes to ensure necessary alterations are made to meet these changes.

Alf is also the First Year Experience Coordinator for the School of Business.He has a passion to ensure that first year students’ transition into tertiary studies is an appropriate and positive experience for students from all diverse backgrounds.

Current Research Projects

  • Senior Traveller Market

  • Analysing Chinese Senior Traveller Blogs

Short Biography

I grew up in Hamilton, Victoria, and at the age of 17 joined the Army for 9 years based in Townsville, North Queensland.I then took at registrar/lecturing position at a tertiary institution in Townsville for 8 years followed by enrolling in JCU in 1999 completing a double Degree in Business and Tourism.An additional 12 months saw the successful attainment of a tourism Honours Class 1 achievement.After a further year of casual lecturing, I commenced my PhD in tourism during which time I was offered a lecturing position.In 2010, I completed my PhD on ‘Analysing service quality for senior travellers: a mixed research approach investigating the perceptions of satisfaction in this growing tourism market’.

Currently completing a Graduate Certificate of Education (Tertiary Teaching)

Research

As indicated above, my main research interests currently lie in the areas of the senior traveller and developing an understanding of providing effective service quality for this niche market.

Other Activities in the School

  • Currently an Early Career Researcher

  • First Year Experience Coordinator

  • School of Business Ethics Monitor

Research Supervisions

Honours

  • Hai Duy Nguyen (Co-supervised) – Service quality issues for grey nomads: a tourism industry response