Student Insurance Information
Policy and Claim Information for Students
James Cook University provides a comprehensive range of insurance covers. The University's insurance business is handled by a Brokerage which contracts with various Insurance Companies to underwrite the Policies.
Broad outlines of the main insurance cover, claim forms and claim procedures are provided for the general information and assistance of staff.
Please go to: https://aonline.aon.com to login to AonLine then to access the staff room please use the following in the "Direct Login" Area:
UserID: jcu_students
Password: ZM3gURM=
Once logged on, in the main navigation area click on "My Place" when the screen refreshs in the left navigation area click on "Students"
It is hoped that the outlines provided on these web pages will assist understanding and answer the most commonly asked questions in relation to the policies that the University holds.
All completed claim forms should be forwarded to the "Insurance Office, Financial & Business Services".
The outlines have been prepared for general reference only. Nothing contained therein prevails over the TERMS, CONDITIONS & EXCLUSIONS of the individual Policies. Any specific enquiries should be directed to Corporate and Treasury Services
(email: Insurance@jcu.edu.au, Phone: 4781 6471).
Certificates of Currency