[Centralcomputing_resolved] [Bulletin 200808745General] Update - HR / Alesco Work Completed

[The Operator <operator@jcu.edu.au>]

[Summary]:
 ITR staff have completed work on the HR/Alesco
system
[Description]:
 ITR staff have completed work on the HR/Alesco
system.
HR production and associated systems as detailed
in [Bulletin 200808741Urgent] resumed normal
operations by 10pm 22-Aug-2008.

ITR staff do not anticipate any further
interruptions to HR/Alesco services or any
associated systems..

ITR again apologise for the short notice and
interruption to service.
[Date]:
 22-Aug-2008 

[Time]:
 10:30pm 

[Duration]:
 5hrs 

--
SUPPORT: A system status message is available by calling +61 7 4781 6555.
For further assistance, please contact the appropriate support staff:
Primary Support - InfoHelp Staff http://www.library.jcu.edu.au/InfoHelp
Secondary Support - School and Office IT Support Staff http://www.jcu.edu.au/app/asd/roles/itsupport.cfm
Tertiary Support - ITR Support available to InfoHelp and School IT Support Staff only.

DISCLAIMER: This Bulletin is provided as a service to the JCU community 
and all care has been taken to ensure that the information published is 
correct. However, the information provided may be affected by third party 
suppliers of computing and communications information, software, systems 
and links. While every effort is made to ensure the information is correct, 
the decision to use any or all of the information is your responsibility 
and James Cook University disclaims all responsibility and accepts no 
liability (including without limitation, liability in negligence) for all 
or any expenses, losses, damages and costs that may be incurred as a result 
of information being incorrect or incomplete in any way for any reason.





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