Services Provided
This Unit is responsible for data networking and ISP services, for the telephone network and for audio visual and videoconferencing services. Its responsibilities include capacity planning, selection, management and provision of equipment and maintenance of equipment, services, memberships and qualifications necessary to provide:
- Wide Area Networking (WAN)
Connectivity between campuses and connectivity to the Internet. These services are provided from COS funding; - Local Area Networking (LAN)
Inter-building connectivity on the campuses and facilitation of contract services to provide the wiring of new and refurbished facilities and new campuses. These services are provided from COS funding. Actual work carried out by contractors to provide connectivity and cabling in the first instance, is the responsibility of the unit requesting the work; - Network monitoring and security
Monitoring traffic on the WAN and LAN for purposes of consistent and secure service. Monitoring of traffic and changes in traffic patterns as a result of changes to the University IT services for performance tuning, capacity planning and budget formulation These services are provided from COS funding; - Web proxy and caching services
Capacity management and planning, index, search and filtering services;
- Voice, switchboard and directory services
Call charges and mobile phone rentals are passed on to clients. All other service for PABX units and maintenance is provided from capital for new or upgraded facilities and from COS funding for ongoing maintenance; - Handset and Cabling for voice services
Small jobs are managed internally and the equipment and upgrade component recovered and larger jobs ITR staff organise contractors and pass on the contractor charges. The staff component is provided from COS funding;
- Internet Service Provider (ISP) service - dial up connections
Follow the link to view off-campus connection options.