About Phones @ JCU
James Cook University's telephone communication systems are currently provided by Ericsson MD110 technology. This system will soon be retiring as a project is currently underway to upgrade to a new Avaya VoIP System. Staff will be making their last calls on the Ericsson phone system at the end of June as the New Avaya VoIP system goes live.
Frequently asked questions about the telephone system at JCU.
This is where you will find user guides and hopefully the answers to most of your questions. This should be your first stop when looking for information on how to use the telephone system at JCU.
This page provides information on the Telephone Replacement Project. In here you will find information on the project and how it will affect you.