Quality Enhancement Office

Business Review & Improvement Team
Learn more about BRIT or make a suggestion for process improvement
Good Practice
Detailed information about best practice
Customer Service Surveys
Links to Customer Service Surveys and Action Plans.

Reviews
Information about internal and external review processes which support Quality Enhancement at JCU.
Australian/International Legislation & Guidelines
Links to Australian/International Legislation & Guidelines on Quality in Higher Education.
Benchmarking
Faculties, Divisions and the University as a whole undertake benchmarking activities to identify best practice and develop strategies for improvement.
Quality Enhancement at JCU
JCU has developed a Quality Enhancement Framework to support the alignment of resources and effort in the achievement of University goals.