Quality Enhancement Office
James Cook University is committed to improving the quality of its professional and academic services to attain its strategic intent of 'A brighter future for life in the tropics worldwide'. To achieve this, JCU has recently developed a Quality Enhancement Framework and will embed the framework principles into all academic and professional activities to consistently improve its performance.
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AUQA
Featuring AUQA Audit News for 2011 -
Good Practice
Detailed information about best practice -
Customer Service Surveys
Links to Customer Service Surveys and Action Plans.
Reviews
Information about internal and external review processes which support Quality Enhancement at JCU.
Australian/International Legislation & Guidelines
Links to Australian/International Legislation & Guidelines on Quality in Higher Education.
Benchmarking
Faculties, Divisions and the University as a whole undertake benchmarking activities to identify best practice and develop strategies for improvement.
Quality Enhancement at JCU
JCU has developed a Quality Enhancement Framework to support the alignment of resources and effort in the achievement of University goals.