Academic Record
An Unofficial academic record for students currently studying at JCU is available through eStudent. Go to Results and Graduation, click on Results, then Continue to next page. Click on Email my complete academic record for an email tol be sent to your JCU email account.
Students no longer studying at JCU can contact your Faculty Office in Townsville or the Student Enquiry Centre in Cairns.
Unofficial academic records are free and NOT printed on official JCU stationary.
Official academic record
An Official academic record is printed on blue James Cook University security paper without alterations or erasures and is certified by the registrar. When photocopied, the word “COPY” appears prominently across the front of the document. The microprinting security line, which reads “James Cook University" under magnification, will not be readable on a copy.
Requesting an Official academic record
Complete the application form and hand-deliver, post, email or fax your application form to the Student Enquiry Centre at either the Townsville or Cairns campus. Please make sure that your application is signed. If you use email, where possible, please send your application from your JCU email address.
An application for an official academic record takes approximately five working days (plus postage time, if applicable) to process.
Costs and payment
PLEASE NOTE: Academic records cannot be provided if you have an outstanding debt with the University.
You can have the academic record sent to you by express post or fax at an additional cost (refer to the application form).
An official academic record costs $10.00 for one copy, $15.00 for three copies or $20.00 for six copies. Only pre-paid requests will be processed. Payments can be made (with the completed application form):
In person to the Student Enquiry Centre by cash, eftpos, cheque/money order or credit card (opening hours: 9.00am – 4.45pm on Monday, Tuesday, Thursday and Friday; 10.30am – 4.45pm on Wednesday).
You can also fax your signed application with credit card details or send it by post with credit card details or cheque/money order included to the Student Enquiry Centre on your campus.
Cheque/money order must be in Australian Dollar (AUD) and made payable to James Cook University.
If you are making payment by credit card, the cardholder’s signature line MUST be signed.
Photo identification must be produced when collecting academic records. If your record is collected by another person, they will also need to provide photo identification and a letter of authority signed by you.
If you need any further information, please email the Academic Records Officer in either Townsville or Cairns or contact the Student Enquiry Centre.