Learning Skills is a support program offered to all JCU students through the Directorate of Learning, Teaching & Student Engagement. Learning Skills helps to ensure you have the best possible learning experience during your time at JCU.
Learning Skills offers all JCU students:
A drop-in help service at the Learning Advice Desk at the Townsville and Cairns libraries
Access to learning advisors for one-on-one discipline specific consultations
Pre-semester workshops to help you prepare for university study
Study skills workshops throughout the semester in Townsville and Cairns, and
Online resources for refreshing your learning, reading, writing and maths skills
How can Learning Skills help me?
Learning Advice Desks
JCU students can access the JCU Library’s Learning Advice Desk, a drop-in service located on the ground floor of the Townsville and Cairns libraries where you can have a 15-20 minute consultation with a peer advisor.
Learning advisors are available for consultation at the Townsville and Cairns campuses to provide the following services to all students:
Feedback, support and resources for assessing and improving English language and numeracy skills
Preparatory sessions for examinations and oral presentations
Access to courses and programs supporting the transition to tertiary study, including a student mentor program and college specific orientation programs
Individual and group support for international students and students for whom English is an additional language (EAL and NESB students).
Workshops and Short-Courses
Access workshops and short-courses for improving organisational, reading, writing and note-taking skills, as well as referencing skills and maths and statistics refreshers.
I think I need one-on-one assistance. Who should I contact?
We recommend students first contact the Learning Advice Desk for a 15-20 minute consultation with a peer advisor. The Learning Advice Desk is for all students seeking assistance in any area of study, e.g. time management, reading effectively, understanding a task, feedback on writing, and so on.
Service desks are available on the ground floor of the Townsville and Cairns libraries and appointments are not required.
2. Meet with a Learning Advisor
Students who require a greater level of support or resources can make an appointment for a 30 minute consultation with a learning advisor.
Learning advisors can provide specialist advice on matters such as English language development and foundation maths. Students may also be referred to a learning advisor by their College or through a University service such as AccessAbility
To make an appointment, contact the learning advisor team on your campus. As part of your booking request, please provide your full name and student number, and identify your area of concern and who referred you to the service.
Townsville Campus: email@example.com
Cairns Campus: firstname.lastname@example.org
Off-campus and online students: you are welcome to contact Learning Advisors at their closest campus for assistance using the above email contacts.
Learning Advice Desk locations
In Cairns the Learning Advice Desk is located on the ground floor of the Library (Building B1). Learning Advisors are available at the Learning Advice Desk from 10:00am-12:00noon and 1:00pm-3:00pm, Monday to Friday, during study periods. Student Mentors are also available in the Learning Centre to assist students to adjust to university life. Off-campus and online students are welcome to contact Cairns based Learning Advisors for assistance by email to email@example.com.
In Townsville we are located on the ground floor of the Library (Building 18). Learning Advisors are available at the Learning Advice Desk from 10:00am-4:00pm, Monday to Friday, during study periods. Student Mentors are also available in the Learning Centre to assist students to adjust to university life. Off-campus and online students are welcome to contact Cairns based Learning Advisors for assistance by email to firstname.lastname@example.org.
Tell me more about the pre-semester workshops (short courses)
Learning Advisors and Student Mentors facilitate a number of pre-semester workshops – also referred to as short courses – before and after O Week in Townsville and Cairns. Short courses cover additional tips and tools not covered during O Week.
To register for these courses, follow the steps within the link below, or complete the registration form within your Orientation Program.
Short courses available and registration
Tell me more about the study skills workshops
JCU runs weekly study skills workshops covering a range of topics, including maths and basic statistics, writing and editing and English language skills. Registration is free, simply turn up and take part.
View workshops list, dates and times
What is the Student Mentor Program?
The JCU Student Mentor Program matches newly enrolled undergraduate students with a student mentor during O-Week. Student mentors are experienced second or third year student from a similar course or study area who are willing to share their knowledge and experience.
If you are not assigned a student mentor during O-Week and would like to be assigned one, please contact one of the Student Mentor Program Coordinators:
Townsville Campus – Lyn Rooke (Lynette.Rooke1@jcu.edu.au)
Cairns Campus – Richard Webb (Richard.Webb1@jcu.edu.au)
Visit the Student Mentor Program homepage
Academic Language & Learning contacts