Current Students Support Student Success Officers
Student Success Officers
- Aboriginal and Torres Strait Islander in Marine Science
- Courses
- Future Students
-
Current Students
-
Enrolment
- Enrol online
- New students enrol
- Course Enrolment Planners
- Change course (Variation to Study)
- Return to study (Variation to Study)
- Transfer campus (Variation to Study)
- Withdraw from subjects or your course
- Applying for Credit
- Student Centre and Enrolment Team Contacts
- Enrolment Terminology
- JCU Flex FAQs
-
Fees & Financial Support
- Domestic undergraduate subject fees
- Financial support
- Defer your fees
- Pay your fees
- Student Services and Amenities Fee (SSA Fee)
- Postgraduate subject fees
- Refunds and withdrawal under special circumstances
- Penalties for unpaid fees and late withdrawals
- Incidental & Administration Fees
- Eligibility Conditions for Commonwealth Assistance
- Unique Student Identifier (USI)
- Class Registration
- Assessment and results
- Support
- Academic Calendars
- Student Life
- Learning Online
- The Learning Centre
- Forms
- Safety
-
Enrolment
- Research and Teaching
- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Living on Campus
- How to apply
- Advanced Analytical Centre
- Alumni
- AMHHEC
- Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Association of Australian University Secretaries
- Australian Lions Stinger Research
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- JCU-CSIRO Partnership
- Employability Edge
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Career Ready Plan
- Careers at JCU
- Careers and Employability
- Chancellery
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Centre for Disaster Solutions
- CSTFA
- Cyber Security Hub
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Defence
- Discover Nature at JCU
- Research Division
- Services and Resources Division
- Education Division
- Elite Athletes
- eResearch
- Environmental Research Complex [ERC]
- Estate
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- General Practice and Rural Medicine
- JCU Orientation
- Give to JCU
- Governance
- Art of Academic Writing
- Art of Academic Editing
- Graduate Research School
- Graduation
- Indigenous Education and Research Centre
- Indigenous Engagement
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- International Students
- Research and Innovation Services
- JCU Eduquarium
- JCU Heroes Programs
- JCU Webinars
- JCU Events
- JCU Global Experience
- JCU Ideas Lab
- JCU Job Ready
- JCU Motorsports
- JCU Prizes
- JCU Sport
- JCU Turtle Health Research
- Language and Culture Research Centre
- CEE
- LearnJCU
- Library
- Mabo Decision: 30 years on
- MARF
- Marine Geophysics Laboratory
- New students
- Off-Campus Students
- Office of the Vice Chancellor and President
- Virtual Open Day
- Orpheus
- Open Day
- Outstanding Alumni
- Parents and Partners
- Pathways to university
- Pharmacy Full Scope
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Safety and Wellbeing
- Scholarships
- Contextual Science for Tropical Coastal Ecosystems
- Staff
- State of the Tropics
- Strategic Procurement
- Student Equity and Wellbeing
- Student profiles
- SWIRLnet
- TARL
- TESS
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Pay review
The Student Success team provides a free personalised service supporting all students across the student lifecycle, from internal and external students studying undergraduate degrees to students studying in the postgraduate space. This includes:
- Supporting study progress during the study period.
- Assessing personal challenges and developing a plan with the student to overcome them.
- Providing referrals to appropriate specialist services at JCU and in the community.
- Helping with JCU policies and administrative tasks relevant to study or assessment.
Contact us!
Our success team is available for phone, online or on campus appointments. Decide which Success Officer will best support you and your success by reviewing the speciality areas of each staff member below, then book an appointment. Alternatively, email studentsuccess@jcu.edu.au and your Success Officer will be in touch.
Specialty: Science & Engineering Phone: 07 4781 4062 Location: Townsville Campus, 32. 116
cse.studentsupport2@jcu.edu.au
Speciality: Nursing & Midwifery Phone: 07 4781 4831 Location: Townsville Campus, 25.109
Specialty: Education, Social Work and Arts *Also supporting Postgraduate students of CASE & CBLG* Phone: 07 4232 1484 Location: Cairns Campus, A4. 137
Specialty: Healthcare Sciences- (excl. Nursing & Midwifery) Phone: 07 4781 6113 Location: Townsville Campus, 39. 008
Specialty: Education, Social Work and Arts Phone: 07 4232 1484 Location: Townsville Campus, 4. 141
cse.studentsupport1@jcu.edu.au
Specialty: Science & IT Phone: 07 4781 4875 Location: Townsville Campus, 34. 236
Specialty: Pharmacy & Public Health, Medical & Veterinary Sciences Phone: 07 4781 6591 Location: Townsville Campus, 94. 009
cse.studentsupport2@jcu.edu.au
Speciality: Postgraduate students of CHS, CSE & CPHMVS Phone: 07 4781 4754 Location: Townsville Campus, 43. 117
Specialty: Pharmacy & Public Health, Medical & Veterinary Sciences Phone: 07 4781 5005 Location: Townsville Campus, 94. 019
Specialty: Nursing & Midwifery Phone: 07 4232 1281 Location: Cairns Campus, A2. 119
Alicia Payne
Alarna Cantatore
Anita Suleman
Chelsea Reynolds
Dale Wood
Ebony Allen-Ankins
Helen Walls
Ioana Bowden
Karlee Bezanson
Natalie O'Neill