Domestic Graduate Certificate of Conflict Management and Resolution

Domestic Graduate Certificate of Conflict Management and Resolution

Conflict management and resolution skills are essential in many fields, including in workplaces, legal contexts, domestic disputes, and even throughout everyday life. In this Graduate Certificate of Conflict Management and Resolution, you will learn how to guide others through conflict to reach a positive resolution or strategy for ongoing conflict management that meets the needs of each person involved. Your understanding of the different conflict management styles and the best methods for engaging in conflict resolution will prepare you to provide effective services in multiple settings and contexts.

In this conflict management degree, you will study a range of complex theories in the conflict management and resolution field, providing you with a highly informed understanding of the factors and strategies of conflict management. You will study subjects that cover a breadth of conflict management topics including the conflict resolution process, conflict analysis, negotiation, facilitative mediation, cross-cultural conflict resolution and sustainable conflict management.

JCU’s Graduate Certificate of Conflict Management and Resolution has a strong focus on equipping you with communication skills that go both ways. You will develop not only the ability to express your own views succinctly and accurately but also the ability to hear the views of others and understand the true meaning and intent of those statements. Learn how to navigate conflict in cross-cultural contexts, understanding that cultural differences can mean differences in communication and conflict management styles.

Upon graduation, you will have expert skills in conflict analysis, management, and leadership. You will have an in-depth understanding of a range of strategies that can be used to intervene in and manage conflict. Your studies will help you develop your own conflict management style as well as experience in using conflict management styles appropriate to different settings and contexts.

Consult the handbook for further information.


Additional information

About JCU's Graduate Certificate of Conflict Management and Resolution

Learn how to guide others through conflict, help them build resilience, and understand how to effectively use a variety of conflict management styles to achieve their goals. Feel confident in your ability to engage constructively in difficult situations with your Graduate Certificate of Conflict Management and Resolution (similar to a conflict resolution certificate online) from James Cook University.

Experience the Incredible

Experience has no substitute, develop hands-on experience as you work towards your conflict resolution certificate. You will have the opportunity to work alongside leading practitioners of conflict resolution as you engage with real-world conflict scenarios.

Learn from lecturers committed to student success as you master the fundamentals of conflict analysis and the resolution process. Gain an advanced understanding of conflict intervention and management strategies and apply your skills in a variety of contexts. Connect through JCU's extensive cooperation with government, private industry, and professional organisations and build your professional network.

Develop Real-World Skills

A world-class education combines sound theory and the latest research with practical application. Broaden your career horizons and prepare yourself for leadership with your Graduate Certificate of Conflict Management and Resolution (similar to a conflict resolution certificate). Gain the skills you need to manage your own company or advance your existing career.

Learn how to work cross-culturally and develop the practical skills used as a facilitative mediator. Understand the processes that are available for resolving conflict including negotiation, conciliation, mediation, arbitration, facilitation, collaborative and restorative justice processes. Take part in research that matters, preparing yourself to critically evaluate complex situations and apply constructive solutions.

Study Conflict Resolution Online Your Way

Be ready for the jobs of the future through JCU's flexible graduate certificate course. Study conflict resolution online or on-campus or combine the two to meet your needs. To enable you to gain valuable hands-on skills, some subjects involve block-mode, weekend workshops on campus.

Focus your studies beyond core courses and select electives based on your chosen career direction. Prepare for a career that focuses on managing workplace conflict management. Work towards a career as a legal mediator or government advisor. Learn how to bridge the gap by understanding cross-cultural contexts and the applications of mediation in those settings. Share your passion with others by preparing to work in conflict coaching.

Make a Difference with Your Conflict Resolution Certificate

Conflict within a workplace is prevalent and graduates apply their skills and knowledge to a wide range of professions and industries. Understand how to enhance workplaces by working with people to resolve challenging situations.

Help others make decisions to move past conflict. Facilitate mediation by learning what drives cross-cultural conflict and how to help others understand negotiation and compromise. Apply your critical-thinking skills to analyse a situation and develop effective conflict management systems to address them.

Look to the Future

A degree and a job are important. Build on your Graduate of Conflict Resolution and Management (similar to a conflict resolution certificate) by continuing on to a Master of Conflict Management and Resolution degree or a joint Master of Conflict Management and Resolution and Master of Business Administration.

Gain professional accreditation under the Australian National Mediator Accreditation System or become a REAL Conflict Coach through Conflict Coaching International. Use your training and certificate to advance in a current career or prepare to lead your own business.

Get Started With a Postgraduate Conflict Resolution Certificate From JCU

Improve your skills as a leader, support or improve your current business, or begin a new rewarding career with a highly-regarded postgraduate conflict resolution certificate - JCU's Graduate Certificate of Conflict Management and Resolution.
Hide additional information

Inherent requirements

Inherent requirements are the identified abilities, attributes, skills, and behaviours that must be demonstrated, during the learning experience, to successfully complete a course. These abilities, attributes, skills, and behaviours preserve the academic integrity of the University’s learning, assessment,and accreditation processes, and where applicable, meet the standards of a profession. For more information please review the inherent requirements for the Graduate Certificate of Conflict Management and Resolution.