Domestic Master of Conflict Management and Resolution

Domestic Master of Conflict Management and Resolution

Conflict management and resolution skills are essential within many fields, including in workplaces, legal contexts, domestic disputes, and even throughout your everyday life. In JCU’s Master of Conflict Management and Resolution, you will learn how to guide others through conflict to reach a positive resolution or strategy for ongoing conflict management that meets the needs of each person involved. Your understanding of the different conflict management styles and the best methods for engaging in conflict resolution will prepare you to provide effective resolution services in multiple settings and contexts.

In this conflict management degree, you will study a range of complex theories in the conflict management and resolution field, providing you with a highly informed understanding of the factors and strategies of conflict management. You will study subjects that cover a breadth of topics including conflict resolution process, conflict analysis, negotiation, facilitative mediation, cross-cultural conflict resolution and sustainable conflict management.

JCU’s Master of Conflict Management and Resolution has a strong focus on equipping you with communication skills that go both ways. You will develop not only the ability to express your own views succinctly and accurately but also the ability to hear the views of others and understand the true meaning and intent of those statements. Learn how to navigate conflict in cross-cultural contexts, understanding that cultural differences can mean differences in communication and conflict management styles.

Upon graduation, you will have expert skills in conflict analysis, management, and leadership. You will have an in-depth understanding of the range of strategies that can be used to intervene in and manage conflict. Your studies will help you develop your own conflict management style as well as experience in using conflict management styles appropriately in different settings and contexts.

View the Handbook for a detailed overview of available subjects.

Additional information

About JCU's Master of Conflict Management and Resolution

Turn conflict into opportunity with your Master of Conflict Management and Resolution (similar to a Masters in Conflict Resolution) at JCU. Learn how to navigate conflict in a workplace constructively while building essential people-management skills. Gain the skills-based expertise you need to help others overcome their professional differences and grow through life’s challenging interactions.

Study A Masters in Dispute Resolution and Be Ready Today for Tomorrow

Employers value people with effective management skills. Stand out as a leader through your skill in dispute negotiation and resolution. Be ready to start your own business or consultancy with the experience you gain through your studies at JCU.

Equip yourself to work as a mediator with the help of JCU's world-class lecturers and extensive practice in real-life conflict scenarios. Gain experience with placements in the field through JCU's partnership with the Dispute and Resolution Branch of the Queensland Department of Justice.

Learn to analyse, manage, and ultimately resolve conflict effectively in a variety of contexts. Build your employability by choosing a path to accreditation under the Australian National Mediator Accreditation System or through Conflict Coaching International.

Choose Your Path

Build a strong foundation as you become effective in applying the processes of conflict resolution. Gain a comprehensive understanding of how to analyse conflict to make effective, data-based decisions that guide others towards constructive resolution. Become eligible to work across many sectors as you master the ethics and professional standards behind conflict resolution.

Become proficient in the fundamentals of conflict management through core courses. Then, choose whether to specialise in cross-cultural conflict, resolving conflict within the workplace, or work in conflict resolution within the government. Consider becoming an agent for change on the world stage by studying policy analysis and how to build effective political relations among nations.

You can even choose to combine your dispute resolution masters with an MBA to improve your employability or prepare to start your own consultancy. Study your own way through online courses, on-campus courses, or a combination of the two. Note that for some subjects, you must attend the face-to-face workshops to gain valuable practical skills. Through your Master of Conflict Management and Resolution degree, you can prepare yourself for a successful career in many fields.

Study A Masters in Conflict Resolution and Learn Real-Life Skills

Work towards more than just a job as you gain personal skills in managing stress, staying calm under pressure, and listening to others. Learn how to help others master their own feelings and channel them in constructive ways, in both the workplace or in their personal life.

Leverage your awareness of differences to become a better leader and teach others how to build trust and strengthen their relationships. Gain the capacity to recognise core issues in conflict and guide all parties to a constructive compromise.

Become a Master of Conflict Management and Resolution

At JCU, enhance your existing skills and knowledge through this conflict resolution masters. Gain valuable work experience alongside experts and learn by engaging with real conflicts through JCU's industry and government connections. Then demonstrate the depth of your understanding and skills through one of two capstone projects. Expand your career options as you become a better team member, a more competent manager, and an effective leader.
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Inherent requirements

Inherent requirements are the identified abilities, attributes, skills, and behaviours that must be demonstrated, during the learning experience, to successfully complete a course. These abilities, attributes, skills, and behaviours preserve the academic integrity of the University’s learning, assessment,and accreditation processes, and where applicable, meet the standards of a profession. For more information please review the inherent requirements for the Master of Conflict Management and Resolution.