Brighter Where’s the milk?

Where’s the milk?

Where’s the milk?

Depending on what type of consumer you are, you might buy full-fat cow’s milk, low-fat milk, goat’s milk or plant-based milks or even find yourself being asked by your local barista if you want almond milk with your coffee.

If you do your grocery shopping on a regular basis, you might have noticed the growing number of innovative plant-based milks, along with more vegan products and meat substitutes on the supermarket shelves.

JCU Senior Lecturer in Marketing Dr Breda McCarthy is interested in food marketing and ethical consumption. She explores what motivates consumers to buy products with an ethical label and how branding and labelling affect those choices.

“I am interested in looking at the factors driving food choices and how branding and labelling affects choices at the point-of-sale,” Breda said. “There is a wide range of ethical labels available for sale in the marketplace – certified organic, eco-friendly, free-range, fair-trade and vegan. Logos from third parties, such as the sustainable fish logo from the Marine Stewardship Council, can influence point-of-purchase decisions. The success of Woolworth’s ‘Odd Bunch’ range shows that consumers are interested in supporting farmers and buying products that do some good in wider society, and of course if the produce is sold at a discount, then this drives sales too”.

Alternative milks, including nut, oat, and rice, are increasingly more available to consumers.

Plant-based milks refer to milk alternatives such as rice, soy, quinoa, oat, coconut, hazelnut and almond milk. There is increased interest in plant-based milks or milk alternatives on health grounds. Many of these beverages are sold at a premium price and are positioned as healthy and nutritious, although there are many different types and they all vary in terms of nutritional qualities. Consumers who are lactose intolerant choose plant-based milks over cow’s milk. People who are vegan choose these products over dairy milk. They avoid consuming animal-based foods due to concerns about animal welfare and beliefs that a plant-based diet is more environmentally friendly than an animal-based diet.

A jug of milk pouring milk into a glass that is almost full.

Choice is increasing for consumers when it comes to milk.

“We can draw on the wider academic literature to explain why consumers are buying ethical labels,” Breda said. “Both the health and environmental positioning of plant-based milks helps sell these brands and ultimately get much more shelf space in supermarkets today. What’s interesting about plant-based milks is the current media debate on whether they should be labelled ‘milk’. While plant-based milks are often white and may have the appearance or texture of cow’s milk, they are not derived from mammary secretions. The dairy industry is seeking to reclaim the name ‘milk’ and ensure dairy is clearly differentiated from the plant-based milks – which is standard marketing practice. The ownership of a word, particularly a generic word such as ‘milk’, is fundamental to branding and dairy milk marketing, particularly when fluid milk sales are steadily declining. The labelling of plant-based milk alternatives is under debate in Australia at the moment. In European countries, legislation prohibits the use of the word ‘milk’ for drinks that are not made from mammary secretions, with exceptions made for coconut milk and almond milk.”

If you have a passion for business and want to learn more about branding, discover what you can with a JCU Business degree specialising in Marketing.


Feature image: Shutterstock

Published 15 Oct 2019

Featured JCU researcher

Dr Breda McCarthy
Dr Breda McCarthy
Dr Breda McCarthy is a Senior Lecturer in Marketing at JCU and a researcher in the field of consumer behaviour. Her research interests cover renewable energy, food waste, regional and rural development, ethical consumption, organic food and wine