Tourism and Hospitality
Tourism Governance, Practice and Impacts
Tourism has diversified and grown to become one of the fastest economic sectors in the world. It is closely linked to development and often acts as a driver for socio-economic growth. As a key player in international trade and commerce, it is the source of income that has shaped economies of many developing countries. Apart from the economic benefits, tourism is also known to create social capital and act as a catalyst for social cohesion. Consequently it has been identified as one of the key sectors that can contribute to achieving the Agenda 2030 Sustainable Development Goals (SDGs). However, the industry is controlled by the interests of large organisations and governments and in many instances, leading to negative impacts on the environment or the host community and neglecting fundamental human rights of affected or marginalised communities. Tourism negatively impacts the local community by means of inequality, socio-cultural erosion, environmental degradation, pollution and at times by causing the displacement & disempowerment of local people. Furthermore, irresponsible tourism practices, unregulated tourist inflow and tourist behaviour has posed added challenges to achieving the benefits of tourism.
In order to address these challenges and to be able to contribute the 17SDGs, the following is essential:
- Effective tourism planning and policy to guide tourism development and practice
- Operative monitoring mechanisms at various levels of governance to ensure empowerment of local people by the means of tourism development.
- In sync with the 2030 Agenda for sustainable development, the challenges in promoting peaceful and inclusive societies need to be addressed.
- Assessment of tourism impacts
- Identification of tourism forms that enhance social capital, social inclusion, social cohesion and preserve cultural heritage
Presently, there is inadequate knowledge regarding the impacts of unplanned, unregulated tourism development and practices. Also, in what ways tourism can contribute to the SDGs especially in the tropics. In such a context, CITBA focuses on highlighting tourism impacts, policy, and governance issues in contributing to sustainable development
For further information on research on tourism impacts, community based practice, policy, governance and its contribution to the SDGs, kindly contact Dr. Zilmiyah Kamble via email@example.com
Hospitality: People, Place and Impacts
In a world that is becoming increasingly interconnected and accessible, the importance of ‘hospitality’ has seen a renaissance. Its place in the economy and experiences of people and communities has emerged as a point of interest for businesses and scholars. Whether socially or as an industry, hospitality is widespread and impacts on every one of us, every day.
The Hospitality Industry encompasses a range of service-related areas, including accommodation, events, theme parks, attractions, cruise liners, transportation, and food and beverage services. It is a people-centric industry. At its core, hospitality is about creating and managing the experiences of visitors/guests; after all, the essence of hospitality is to be caring and welcoming and to satisfy visitors/guests. The Hospitality Industry is a major driver of the service sector, acting as significant employer and contributor to the world economy. It allows for a range of entry points for employment with opportunity into various fields and opportunities for career progression - locally, nationally and internationally.
Academic research on the associated workforce and the broader Hospitality Industry with it's incumbent operational, financial, marketing, and other related aspects, presents bourgeoning opportunities for exploration and examination of the impacts of this industry. At CITBA, we conduct research in a range of hospitality-related areas, including examination of the nature of hospitality, hospitality and service experiences, employability in the hospitality industry, and careers in hospitality. With expertise in organisational operations, service quality, workforce dynamics, occupations and the hospitality industry, we strive to work with industry to provide insights that will benefit hospitality organisations, individual employees, educational institutions, scholars and associated communities. We endeavour to make a difference!
For further information on Hospitality: People, Place, and Impacts please contact Associate Professor Josephine Pryce at firstname.lastname@example.org