Conflict Management and Resolution
The JCU Conflict Management and Resolution Program is a dynamic and innovative program, offering postgraduate students and professional development participants a world-class learning experience.
Our program is academically grounded and practice oriented. Students develop the knowledge and skills to analyse, manage and resolve conflict in a wide variety of contexts. Graduates are prepared to work in professions that deal directly with conflict as well as in areas that require conflict management skills.
Benefit from flexible study options! You can complete the course online, in block-mode weekend classes in Cairns and Townsville, or in combined study mode.
Expand your career options! Our degrees provide a wide variety of employment opportunities.
Become a better manager! Conflict management skills are essential in any position that involves working with people.
Put your learning into practice right away! In every course you will engage in practical, skills-based learning that you can implement immediately in your personal and professional life.
Get two degrees at once! Enrol in a joint MBA/Master of Conflict Management and Resolution and get an additional qualification to enhance your employment opportunities.
Be professionally accredited! Our courses can lead to accreditation as a mediator under the Australian National Mediator Accreditation System, and as a REAL Conflict Coach through Conflict Coaching International.
Get hands-on experience! Our partnership with the Dispute Resolution Branch (DRB) of the Queensland Government's Department of Justice and Attorney-General provides a unique opportunity for you to gain hands-on experience through work placements with one of the Queensland DRB offices.
All our program staff are conflict management and resolution practitioners with extensive practical experience and a passion for the field. They are pracademics in the sense that they have strong academic grounding in conflict management and resolution theory, and they are also practitioners with real world experience in applying that knowledge in the field.
Judith Rafferty (on Maternity Leave 2018)
Many of our graduates find that developing advanced conflict management and resolution skills helps their career progression in their current employment, particularly in management roles. Graduates of the JCU Conflict Management and Resolution Program have successfully applied their knowledge and skills in a wide range of professions and industries. These include health, local government, higher education, emergency services, primary and secondary schools, construction, logistics, law, Federal politics, Defence, social work and in general management settings; both in Australia and in other countries.
The JCU Conflict Management and Resolution Program is also a valuable qualification for those seeking employment specifically in the field of Conflict Management and Resolution. Graduates can practice as mediators, conciliators, arbitrators and ombuds in private practice or with corporate or government organisations.
There are also many opportunities in community development and international peace and security. Organisations such as the World Bank, United Nations, International Committee of the Red Cross and Red Crescent, International Rescue Committee, and the Department of Foreign Affairs and Trade offer employment opportunities ;in conflict-related areas.
Some students decide to pursue PhD studies in Conflict Management and Resolution, contributing to research and the development of the field. Some Doctoral students take up academic positions in the field, while others use their specialised research in practice settings.
Our workshops are held at both the JCU Townsville City Campus and the Cairns Campus, conveniently offered across weekends. We can also provide in-house training, as well as developing tailored programs to suit your particular needs at affordable prices.
CPD Points and University Degree Credit
Our workshops are recognised for Continuing Professional Development points by many organisations and professional associations, particularly where conflict management is seen a relevant professional skill. JCU will provide certificates to participants who complete the training. While professional development participants are not required to complete written assessment as part of any workshop they attend, they may choose to do so in order to receive credit towards a subject in one of our postgraduate courses.
Why train with us?
Develop valuable skills you can apply now! Conflict management skills are essential in any position that involves working with people.
Maximum development with minimal impact on work and personal commitments! Our workshops are conveniently delivered across weekends to minimise impact on work and family commitments and to allow for any travel requirements.
Learn from experts in the field! All our workshops are taught by highly experienced practitioners who will engage you in practical, skills-based learning to facilitate immediate application of knowledge gained.
Become professionally accredited! Participation in the workshops "Facilitative Mediation Practice" and/or "Conflict Coaching" can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and/or as a REAL Conflict Coach through Conflict Coaching International.
Earn professional development points! By participating in our workshops, you will earn continuing professional development points with your professional association.
Gain credit towards post graduate studies! By participating in our program, you can gain credit towards a Master of Business Administration/Master of Conflict Management and Resolution at JCU and get an additional qualification to enhance your employment opportunities.
P: (07) 478 16052
P: +61 7 478 16052 (International)