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Amaya Mo
![]() | Amaya Elizabeth MoPrincipal of Zing & Co M: 0419 335476 E: amaya@zingandco.com.au |
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Amaya is the Principal of Zing & Co, a management consultancy specialising in creating, developing and supporting high performing, engaged, happy and resilient workforces.
Amaya has over 16 years leadership and operational experience across a broad range of sectors including; health, aged care, human resources, justice, education, insurance, finance, environment and community services. Throughout her career, Amaya has led and contributed to several large scale and complex organisational transformation programs including; the redesign and implementation of a new service delivery model for a large government agency, the design and implementation of a cultural reform program across a 13,000 strong workforce and the creation and implementation of a Customer Experience program for Victoria's largest not-for-profit aged care provider which included the establishment of a Customer Centre. These experiences not only highlighted the importance of effective conflict engagement, management and resolution skills but led to Amaya's decision to undertake postgraduate studies on the subject and later refocus her professional service offerings.
In 2018, Amaya will join the JCU CMR teaching team to deliver Conflict Analysis and Foundations of Mediation while Judith Rafferty is on maternity leave.
Amaya holds a Master of Conflict Management and Resolution and Business Administration, is a nationally accredited mediator and is a trained conflict coach, facilitator and negotiator.
Teaching:
- LB5525: Conflict Analysis
- LB5534: Foundations of Mediation
Consulting interests:
- Conflict management, resolution and engagement services (including analysis, training, conflict coaching and mediation)
- Facilitation
- Organisational and leadership coaching
- Leadership and team development
- Organisational change and transformation using service design techniques
- James Cook University
- Bachelor of Advanced Science
- Bachelor of Arts
- Bachelor of Biomedical Sciences
- Bachelor of Business
- Bachelor of Business / Laws
- Bachelor of Business & Environmental Science
- Bachelor of Dental Surgery
- Bachelor of Early Childhood Education
- Bachelor of Primary Education
- Bachelor of Secondary Education
- Bachelor of Environmental Practice
- Bachelor of Geology
- Bachelor of Information Technology
- Bachelor of Laws
- Bachelor of Nursing Science (External)
- Bachelor of Midwifery
- Bachelor of Pharmacy
- Bachelor of Physiotherapy
- Bachelor of Planning
- Bachelor of Psychological Science
- Bachelor of Science
- Bachelor of Social Work
- Bachelor of Speech Pathology
- Bachelor of Sport & Exercise Science
- Bachelor of Veterinary Science
- Bachelor of Clinical Sciences (Honours)
- Bachelor of Engineering (Honours)
- Bachelor of Engineering / Science (Honours) MBA in Tourism
- Master of Public Health and Tropical Medicine
- Master of Data Science
- Bachelor of Sports Psychology
- Bachelor of Marine Science
- Bachelor of Medicine / Surgery
- Bachelor of Nursing Science [Pre-Registration]
- Bachelor of Medical Laboratory Science (Honours)
- Bachelor of Occupational Therapy (Honours)
- Bachelor of Psychology
- Master of Conflict Management & Resolution
- Graduate Certificate of Conflict Management & Resolution
- Master of Global Development
- Master of International Tourism & Hospitality Management
- Bachelor of Technology and Innovation
- Bachelor of Science & Bachelor of Laws
- Diploma of Higher Education
- Diploma of Higher Education (Business)
- Diploma of Higher Education Majoring in Business Studies
- Diploma of Higher Education Majoring in Engineering and Applied Science
- Diploma of Higher Education Majoring in General Studies
- Diploma of Higher Education Majoring in Health
- Diploma of Higher Education Majoring in Information Technology
- Diploma of Higher Education Majoring in Science
- Diploma of Higher Education, Majoring in Society and Culture