Leadership Development Program - Explore Our Modules
Our LDP modules are designed to build leadership capabilities and skills across a range of areas, including conflict resolution, human resources, organisational change, budgeting, producing effective business proposals and KPIs, and many more.
Conflict Management and Resolution
MO2001 Conflict Management and Resolution: Introduction to Effective Conflict Management and Resolution for Managers
In this module, participants will be introduced to the fundamental aspects of conflict in today's workplace and practical approaches for managing conflict and complaints. Participants will also have the opportunity to apply their skills and knowledge.
- Critically analyse complex conflicts and conflict management systems;
- Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict;
- Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict.
MO2002 Conflict Management and Resolution: Leading and Influencing through Effective Engagement
In this module, participants will have the opportunity to reflect on their own conflict style and understand how this supports or inhibits effective engagement with others. They will be introduced to a range of techniques and strategies to support them to prepare for and engage in challenging conversations in a broad range of contexts such as periods of organisational change and situations where they need to influence without structural authority. Furthermore, participants will have the opportunity to practically apply these skills.
- Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict;
- Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.
Human Resources and Organisational Management
MO2021 Leading and Managing Organisational Change
This module examines the link between strategic decision making and leadership. It also looks at the principles of change management, how it might be managed and what role effective leadership plays in changing an organisation. Moreover, it focuses on why and how change happens and what can be done to make the process more acceptable by providing more than one approach; offering insights into different frameworks at an individual, team and organisational level. Participants will find models, tools and techniques that move beyond theoretical to pragmatism, allowing them to understand the changes they will experience, initiate and lead.
- Critically evaluate leadership theory and organisational behaviour theories as they relate to contemporary firms;
- Apply and appraise strategic thinkings to organisational change and the role of leadership in managing the change.
MO2022 Human Relations in the Workplace
This module provides insight into key aspects of the relationship between the individual, work, and the organisation. Notions of personal and group identity are explored. The module takes a holistic approach to human relations, exploring various aspects of individuals' behaviour both privately and at work and identifying their interdependence. The first part of the module offers an opportunity to explore some of the psychological dimensions of human behaviour such as identity, personal values, motivation, self-esteem, emotional intelligence, and the management of intrapersonal, interpersonal and group effectiveness. The second part of the module applies this knowledge to the examination of some of the current challenges for managers such as leadership, changing organisational forms, diversity of global workplace, work-life balance, and personal career development.
- Critically analyse and reflect upon human relations issues in contemporary work environments;
- Apply understanding of human relations to development of strategies to resolve workplace issues.
MO2023 Human Resource Management
This module provides participants with a solid foundation for understanding and addressing core issues, perspectives and decision-making procedures relating to the management of people (Human Resources). A central aim is to provide a framework for designing, implementing and maintaining Human Resource Management (HRM) practices which are contemporary, relevant and capable of sustaining organisations in competitive environments including those in tropical regions. This is achieved by discussion and analysis of numerous theoretical and practical examples from Australia and the international business environment. A practical and relevant 'Hot Topic' relating to managing people in the tropics will be woven through the module.
- Examine key HRM functions and practices and the associated issues and challenges;
- Apply theory and practices of HRM to manage people in organisations.
Finances and Economics
MO2041 Personnel Economics
Human resources are often the key to organisational success and managers must make frequent HR decisions such as: which types of workers to hire; how to motivate staff through payment systems and benefits; how to evaluate and monitor staff; and what to do with staff during an economic downturn. This subject uses economics to consider those and other questions relevant to an organisation's personnel. Whilst the primary objective of the module is to provide participants with a set of analytical tools with which to judge the likely effects, and side effects, of different HR practices, it also provides participants with insights into a broad range of issues facing employers and employees alike.
- Discuss a range of different economic models that explain employee and employer behaviours;
- Apply economics models/theories to analyse HR decisions;
- Predict the possible impact of those decisions on employees and employers.
MO2042 Managerial Economics
Managerial economics helps decision-makers use fundamental micro-economic concepts to improve their decision-making process. This module focuses on those aspects of theory which are immediately applicable to the practical problems faced by decision-makers, both in private and government sectors. Topics of greatest interest and importance to decision-makers are addressed, such as demand, cost structures, market structure, investment analysis, and decision making under conditions of risk and uncertainty.
- Develop a comprehensive toolkit to apply the techniques and tools learnt in this subject to broad real world situations;
- Develop critical awareness of techniques that can be applied evaluate investment and revenue decisions in an industry;
- Develop advanced understanding of what market structure is and how the conduct of a firm is dependent upon that structure;
- Develop advanced understanding of what constraints are imposed on decision making within an industry and develop advanced skills to make use of methods with which decisions can be made under conditions or risk or uncertainty.
MO2043 Budgets and Budgeting
In any organisation it is important to develop a mechanism that highlights and signals the strategy of the organisation to internal stakeholders, assists in the control of finances and other resources, and can be used as a means of assessing performance. Budgets can be used for any or all of these objectives. They are more able to achieve these outcomes, if the stakeholders understand how the budget is developed and the impact their activities have on the budget and vice versa. This module assists participants to understand what matters and numbers are taken into consideration when budget is developed. Using this information, they will then be guided through a sample budget using an Excel spreadsheet. Excel is a powerful tool for building an interactive budget, with many features that are not readily seen.
- Explain the procedures and purposes around the development of budgets;
- Apply Excel spreadsheet skills to develop a budget in the context of the organisation using an Excel spreadsheet;
- Discuss how an understanding of revenue and cost behaviours can be used to assist managers and others within an organisation with planning and control.
Technical Skills and Writing
MO2011 Working with Legislation
Regulation of the workplace is becoming increasingly complex. Understanding how to work with and interpret legislation is a vital tool for managers and senior staff working within regulated workplaces. This module will provide participants with a clearer understanding of the legislative process and the creation of delegated legislation. It will provide tools for interpreting legislation and develop skills in applying legislation to complex problems in the workplace environment. Legislation particular to the relevant industry will be explored.
- Identify a range of possible interpretations or ambiguity in a legislative provision and utilise the text, context and purpose to identify the most likely interpretation;
- Utilise the text, context and purpose to identify the meaning of a legislative provision;
- Apply interpretative skills to a practical problem scenario and communicate solution effectively in writing;
- Utilise basic legislative and case law research skills;
- Identify and solve basic legal problems using legislation.
MO2051 Business Proposal and Report Writing
People write reports and proposals to communicate to senior management regarding the activities within the organisation. They are written for a number of reasons, however most of us would like to have an impact in decision making at a higher level. This module explores how to deliver a report or a business proposal that is an effective communication tool and is useful to both the writer and the recipient. Throughout the module, participants will explore how to build reports and business cases using several case studies and problems based around their organisation's day to day activities.
- Evaluate the relative importance of different factors required to build a cohesive argument;
- Design and construct a persuasive piece of professional writing in the appropriate format that clearly articulates the purpose of the document and presents a well-defined argument/discussion.
MO2052 Quality - Effectiveness, Efficiency and Standards
Key Performance Indicators (KPIs) are used in many organisations to indicate to internal stakeholders what is important to senior management and they should be linked to the organisation's strategy. Appropriately written, they improve the effectiveness and efficiency of an organisation leading to improving the quality of delivery of the organisation's goods and/or services. The problem is to develop KPIs that are not only measurable, but also measure the appropriate activity. In this module, participants will be exposed to a number of differing KPI examples and their consequences. They will then explore in class, new ways of measuring performance within their organisation.
- Identify, understand and describe organisational strategy to operational plans;
- Identify, understand and describe quality standards (external and internal);
- Identify quality key performance indicators and measurement.
MO2071 Emotional Intelligence
This module examines theoretical frameworks and models underpinning emotional intelligence, and explores the business case for developing emotionally intelligent behaviours at work. We examine and critically analyse research linking leadership styles, emotional intelligence and wealth creation and investigate whether there are particular emotional intelligence behaviours, which optimise wealth and value creation in an organisation. Having explored what emotional intelligence is and the business case for its development at work we then focus upon: - The assessment and measurement of emotional intelligence; - Tools to help us develop greater self awareness; - Practical techniques to identify and develop emotionally intelligent behaviours and practices which best fit the culture, history, values and ethos of an organisation.
- Synthesize and apply theories and models of emotional intelligence to enhance personal and organisational relationships and workplace activities;
- Reflect on their own emotional intelligence capabilities and design a checklist of the key techniques, tips and behaviours that will enhance their leadership capabilities;
- Summarise and present the emotional intelligence behaviours that can be applied to their workplace project for implementation success.
Participants will be required to undertake a project that incorporates the learnings from throughout the program and that is relevant and timely for the organisation. A shared learning experience will be fostered through presentations and discussions on each project including self-reflecting exercises.
- Undertake a project or case study specific to participant's organisational needs.