Townsville Campus

Office hours: 9:00am-4:30pm
Tel: (+61) 7 4781 4711 (internal dial ext. 14711)
Level 1, Building 18 (Library), Room 103

Cairns Campus

Office hours: 9:00am-4:00pm 
Tel: (+61) 7 4232 1150 (internal dial ext. 21150)
Level 1, Building B1 (Library)


If you wish to make an appointment or enquire about our services you can email us at

When requesting an appointment:

  • Please use your JCU email account

  • Please indicate if you would prefer to have an appointment in Townsville, Cairns or via phone

  • Please provide your JCU student ID number and contact phone number

Email should not be used for urgent appointment requests; please call our service on the above phone numbers.