Course and Subject Handbook 2018 Courses Postgraduate Courses Graduate Certificate of Conflict Management and Resolution

Graduate Certificate of Conflict Management and Resolution

Graduate Certificate of Conflict Management and Resolution

Course code


Course type

Graduate Certificate (AQF Level 8)

Professional Accreditation Status

One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice.  This subject covers the education and training requirements of the National Mediator Accreditation Standards - to get accredited, students must also pass the competency-based assessment (Mediation Accreditation Workshop, professional development (this is not part of the JCU subject).

One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching.  This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International.  Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject).


Tropical Environments and Societies

Award Requirements

Admission Requirements

Course pre-requisites

Completion of an AQF level 7 bachelor degree from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor of the Division of Tropical Environments and Societies as equivalent to the above.

Minimum English language proficiency requirements

Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 1 Schedule II of the JCU Admissions Policy.

Academic Requirements for Course Completion

Credit points

12 credit points as per course structure

Course learning outcomes

JCU graduates are committed to lifelong learning, intellectual development, and to the display of exemplary personal, professional and ethical standards. They have a sense of their place in the tropics and are charged with professional, community, and environmental responsibility. JCU graduates appreciate the need to embrace and be acquainted with the Aboriginal and Torres Strait Islander Peoples of Australia. They are committed to reconciliation, diversity and sustainability. They exhibit a willingness to lead and to contribute to the intellectual, environmental, cultural, economic and social challenges of regional, national, and international communities of the tropics.

On successful completion of the Graduate Certificate of Conflict Management and Resolution, JCU graduates will be able to:

  • Synthesize a range of complex conflict and related theories and standards for professional practice in conflict management and resolution

  • Critically analyse a range of complex conflicts and conflict management systems

  • Provide general advice to assist individuals, groups and organisations to constructively manage conflict

  • Effectively communicate with people in conflict (such as personal, group, organisational or cross-cultural conflict)

  • Autonomously reflect on and evaluate their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.

Course Structure


LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes


Select 6 credit points of specified subjects from List 1

List 1

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5521:03 Conflict, Reconciliation and Peace

LB5526:03 Conflict Management and Engagement

LB5527:03 Conflict Coaching

LB5535:03 Foundations of Multidisciplinary Research and Communication

LB5536:03 Ethics and Reflective Practice in Conflict Management and Resolution

LB5534:03 Foundations of Mediation





Mid year entry is available

Some subjects can be taken in either external mode or limited contact mode at either the Townsville City or Cairns City Campus


Expected time to complete

1 year part-time

Maximum time to complete

3 years

Maximum leave of absence

1 year


Course progression requisites


Course includes mandatory professional placement(s)


Special assessment requirements


Professional accreditation requirements


Maximum allowed Pass Conceded (PC) grade


Supplementary exam for final subject

A student who has failed a single subject towards the award in their final teaching period and who gained 40% or more of the marks for that subject, may be granted a supplementary examination in that subject. However if that subject is required for accreditation, then the criteria specified by that accreditation will apply.

Advanced Standing


Students may apply for advanced standing for previous tertiary study in accordance with the Advanced Standing and Articulation policy and associated procedures.

Maximum allowed

6 credit points


Advanced standing will be granted only for studies completed in the 10 years prior to the commencement of this course.


Advanced standing gained for any subject shall be cancelled 13 years after the date of the examination upon which the advanced standing is based if, by then, the student has not completed the course.

Other restrictions

Advanced standing will not be granted for undergraduate studies or for work experience that is used to gain admission to the course.

Award Details

Award title


Approved abbreviation


Inclusion of majors on testamur

Not applicable - this course does not have majors

Exit with lesser award

Not applicable

Course articulation

Students who complete the Graduate Certificate of Conflict Management and Resolution may be eligible for entry to the Master of Conflict Management and Resolution, and may be granted advanced standing for all subjects completed under the Graduate Certificate.