This world-class JCU course combines the practical and theoretical providing you the opportunity to develop skills, knowledge and experiences that can be applied immediately to your professional and personal life.
Become a better leader, manager, team member: Conflict management skills are essential in any position that involves working with and leading people.
Expand your career options: Our program provides a wide variety of career and employment opportunities.
Benefit from flexible study options: You can choose to study online*, on-campus (which involves participation in one or two intensive workshops held over a weekend as well as online lectures and engagement through the study period) or a combination of both.
Engage with realistic and complex conflicts: Our lecturers use realistic and genuine conflict scenarios and cases throughout our subjects to deliver authentic learning experiences that apply to real-world situations. You will have the opportunity learn how to analyse, manage and resolve conflicts in diverse contexts.
Learn from experts in the field: All our workshops are taught by highly experience practitioners who will engage you in practical, skills-based learning to facilitate immediate application of knowledge gained.
Start your journey towards your Masters: Students who complete the Graduate Certificate may be eligible for entry into the Master of Conflict Management and Resolution (MCMR) or joint MCRM/MBA degrees, and may be granted advanced standing for all subjects completed under the Graduate Certificate. Become professionally accredited: Subjects within this course can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and/or accreditation as a REAL Conflict Coach through Conflict Coaching International.
Develop valuable skills you can apply now: In every subject, you will engage in practical, skills-based learning that you can implement immediately in your professional and personal life.
*Due to accreditation requirements there are some subjects that are only available internally (i.e. you must attend the face-to-face workshops), they are:
LB5534 Foundations of Mediation and LB5518 Advanced Mediation – for accreditation as a mediator under the National Mediator Accreditation Scheme.
LB5527 Conflict Coaching – for accreditation as a REAL Conflict Coach through Conflict Coaching International.