Graduate Certificate of Conflict Management and Resolution

Courses and Study Australian courses Graduate Certificate of Conflict Management and Resolution

Why study Conflict Management and Resolution at JCU?

This unique JCU postgraduate course is directly applicable to your professional and personal life. The course is both practice-oriented and academically-grounded; you'll learn strategies that work in today's workplaces. It's definitely for you if you manage or work in an organisation where conflict is affecting your organisation's harmony and success, or you are in a setting where conflict is likely to occur - or if your dream is to build a rewarding career in conflict resolution. You'll work on real-life case studies studying real conflicts, and learn from JCU's experienced and highly-awarded conflict resolution practitioners.

Professional development workshops

If you're looking for Professional Development workshops that explore conflict management and resolution, JCU offers a variety of workshops in Cairns and Townsville that can give you skills you can use immediately in your organisation.

Campus
External
Start dates
February, July
Duration
1 year part-time
Part time available
Study mode
Off campus

Career opportunities

This JCU course offers you the opportunity to advance your career, improve your business, or gain the qualifications to begin a new career in conflict management and resolution. Here are just a few of the areas JCU graduates in Conflict Management and Resolution gain qualifications to work in:

  • Graduate employment roles in many areas of business and government
  • Your own business
  • Leadership roles in health, local government, emergency services, education, construction, logistics, politics, defence, social work and much more, in Australia and around the world
  • Community development and international peace and security organisations.

Course highlights

This world-class and very practical JCU course brings you experience you can use immediately in your workplace. Highlights include:

  • Opportunities to learn to analyse, manage and resolve conflicts in diverse contexts
  • Studies of genuine conflict situations
  • Opportunities for Australian students to apply for placements with the Attorney-General's Dispute Resolution Branch, where you'll gain first-hand insight into the work of a Conflict Resolution Practitioner
  • Flexible study options available to Australian students, with options to study online and with weekend workshops in Cairns or Townsville
  • You may be able to obtain credits for studies you've already completed, or for relevant work experience.

Course overview

You'll learn practical conflict management and resolution skills you can apply in your own business, to further your career, or to begin a new career. The core subjects you'll study are:

  • Conflict Analysis
  • Conflict Resolution Processes

Then choose up to two additional electives from the list below:

  • Negotiation
  • Facilitative Mediation Practice
  • Cross-cultural Conflict Resolution
  • Workplace Conflict Management
  • Facilitation
  • Conflict, Reconciliation and Peace
  • Conflict Coaching.

Professional recognition

When you graduate you can apply for accreditation as a mediator under the Australian National Mediator Accreditation System, or as a *REAL Conflict Coach through Conflict Coaching International.

* Reflection, Engagement, Artistry, Learning

For more information visit: Conflict Management and Resolution or download our postgraduate flyer.

If you have any questions about our programs, please contact Judith Herrmann, Director of the Conflict Management and Resolution Programs

Email: cmr@jcu.edu.au

Phone: (07) 4232 1446

How to apply

Complete an online application through our Online Application Portal.


Subjects

Course Structure

CORE SUBJECTS

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

OPTIONS

Select 6 credit points of specified subjects from List 1

List 1

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5521:03 Conflict, Reconciliation and Peace

LB5526:03 Conflict Management and Engagement

LB5527:03 Conflict Coaching

LB5531:03 Research and Writing in Conflict Management and Resolution

LB5533:03 Ethics and Reflective Practice in Conflict Management and Resolution

LB5534:03 Foundations of Mediation

Pathway into course

Please consult the admission requirements section in the Handbook for prerequisites and pathways into this course.

Handbook

Graduate Certificate of Conflict Management and Resolution

Course code

23411

Course type

Graduate Certificate (AQF Level 8)

Professional Accreditation Status

One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice.  This subject covers the education and training requirements of the National Mediator Accreditation Standards - to get accredited, students must also pass the competency-based assessment (Mediation Accreditation Workshop, professional development (this is not part of the JCU subject).

One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching.  This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International.  Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject).

Division

Tropical Environments and Societies

Award Requirements

Admission Requirements

Course pre-requisites

Completion of an AQF level 7 bachelor degree from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor of the Division of Tropical Environments and Societies as equivalent to the above.

Minimum English language proficiency requirements

Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 1 Schedule II of the JCU Admissions Policy.

Academic Requirements for Course Completion

Credit points

12 credit points as per course structure

Course learning outcomes

JCU graduates are committed to lifelong learning, intellectual development, and to the display of exemplary personal, professional and ethical standards. They have a sense of their place in the tropics and are charged with professional, community, and environmental responsibility. JCU graduates appreciate the need to embrace and be acquainted with the Aboriginal and Torres Strait Islander Peoples of Australia. They are committed to reconciliation, diversity and sustainability. They exhibit a willingness to lead and to contribute to the intellectual, environmental, cultural, economic and social challenges of regional, national, and international communities of the tropics.

On successful completion of the Graduate Certificate of Conflict Management and Resolution, JCU graduates will be able to:

  • Synthesize a range of complex conflict and related theories and standards for professional practice in conflict management and resolution

  • Critically analyse a range of complex conflicts and conflict management systems

  • Provide general advice to assist individuals, groups and organisations to constructively manage conflict

  • Effectively communicate with people in conflict (such as personal, group, organisational or cross-cultural conflict)

  • Autonomously reflect on and evaluate their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.

Course Structure

CORE SUBJECTS

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

OPTIONS

Select 6 credit points of specified subjects from List 1

List 1

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5521:03 Conflict, Reconciliation and Peace

LB5526:03 Conflict Management and Engagement

LB5527:03 Conflict Coaching

LB5531:03 Research and Writing in Conflict Management and Resolution

LB5533:03 Ethics and Reflective Practice in Conflict Management and Resolution

LB5534:03 Foundations of Mediation

Campus

COURSE AVAILABLE AT

NOTES

External

Mid year entry is available

Some subjects can be taken in either external mode or limited contact mode at either the Townsville City or Cairns City Campus

Candidature

Expected time to complete

1 year part-time

Maximum time to complete

3 years

Maximum leave of absence

1 year

Progression

Course progression requisites

Nil

Course includes mandatory professional placement(s)

No

Special assessment requirements

Nil

Professional accreditation requirements

Nil

Maximum allowed Pass Conceded (PC) grade

Nil

Supplementary exam for final subject

A student who has failed a single subject towards the award in their final teaching period and who gained 40% or more of the marks for that subject, may be granted a supplementary examination in that subject. However if that subject is required for accreditation, then the criteria specified by that accreditation will apply.

Advanced Standing

Eligibility

Students may apply for advanced standing for previous tertiary study in accordance with the Advanced Standing and Articulation policy and associated procedures.

Maximum allowed

6 credit points

Currency

Advanced standing will be granted only for studies completed in the 10 years prior to the commencement of this course.

Expiry

Advanced standing gained for any subject shall be cancelled 13 years after the date of the examination upon which the advanced standing is based if, by then, the student has not completed the course.

Other restrictions

Advanced standing will not be granted for undergraduate studies or for work experience that is used to gain admission to the course.

Award Details

Award title

GRADUATE CERTIFICATE OF CONFLICT MANAGEMENT AND RESOLUTION

Approved abbreviation

GCertConflMgtResol

Inclusion of majors on testamur

Not applicable - this course does not have majors

Exit with lesser award

Not applicable

Course articulation

Students who complete the Graduate Certificate of Conflict Management and Resolution may be eligible for entry to the Master of Conflict Management and Resolution, and may be granted advanced standing for all subjects completed under the Graduate Certificate.

This website is intended as general guide. Prospective students should contact the university to confirm admission requirements and the availability of courses. James Cook University reserves the right to alter any course or admission requirement without prior notice.