This world-class JCU course combines the practical and theoretical providing you the opportunity to develop skills, knowledge and experiences that can be applied immediately to your professional and personal life.
Become a better leader, manager, team member
Conflict management skills are essential in any position that involves working with and leading people.
Expand your career options
Our program provides a wide variety of career and employment opportunities.
Benefit from flexible study options
You can choose to study online*, on-campus (which involves participation in one or two intensive workshops held over a weekend as well as online lectures and engagement through the study period) or a combination of both.
Engage with realistic and complex conflicts
Our lecturers use realistic and genuine conflict scenarios and cases throughout our subjects to deliver authentic learning experiences that apply to real-world situations. You will have the opportunity learn how to analyse, manage and resolve conflicts in diverse contexts.
Learn from experts in the field
All our workshops are taught by highly experience practitioners who will engage you in practical, skills-based learning to facilitate immediate application of knowledge gained.
Start your journey towards your Masters
Students who complete the Graduate Certificate may be eligible for entry into the Master of Conflict Management and Resolution (MCMR) or joint MCRM/MBA degrees, and may be granted advanced standing for all subjects completed under the Graduate Certificate. Become professionally accredited: Subjects within this course can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and/or accreditation as a REAL Conflict Coach through Conflict Coaching International.
Develop valuable skills you can apply now
In every subject, you will engage in practical, skills-based learning that you can implement immediately in your professional and personal life.
*Due to accreditation requirements there are some subjects that are only available internally (i.e. you must attend the face-to-face workshops):
- LB5534 Foundations of Mediation and LB5518 Advanced Mediation – for accreditation as a mediator under the National Mediator Accreditation Scheme.
- LB5527 Conflict Coaching – for accreditation as a REAL Conflict Coach through Conflict Coaching International.