Courses Australian courses Master of Conflict Management and Resolution

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Master of Conflict Management and Resolution

Location
Townsville, External
Commencing
February, July
Duration
1.5 years full-time
Part-time available
Attendance mode
Internal, External
Entry Requirements
AQF Level 7 bachelor degree; or equivalent
QTAC Code
Not applicable
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Enhance your current qualifications and prove your leadership potential. Gain the knowledge and practical skills to analyse, manage and resolve conflicts in a range of workplace, community, and interpersonal settings.

Apply your theoretical knowledge and engage with real-world conflict scenarios. Learn from leading industry practitioners and gain hands-on experience through JCU’s partnership with the Dispute Resolution Branch (DRB).

Lead innovative and sustainable change in a variety of business sectors. JCU Conflict Management and Resolution graduates contribute valuably to local and global workplace environments.

View the Handbook for a detailed overview of available subjects.

Additional information

About JCU's Master of Conflict Management and Resolution

Turn conflict into opportunity with your Master of Conflict Management and Resolution (similar to a Masters in Conflict Resolution) at JCU. Learn how to navigate conflict in a workplace constructively while building essential people-management skills. Gain the skills-based expertise you need to help others overcome their professional differences and grow through life’s challenging interactions.

Study A Masters in Dispute Resolution and Be Ready Today for Tomorrow

Employers value people with effective management skills. Stand out as a leader through your skill in dispute negotiation and resolution. Be ready to start your own business or consultancy with the experience you gain through your studies at JCU.

Equip yourself to work as a mediator with the help of JCU's world-class lecturers and extensive practice in real-life conflict scenarios. Gain experience with placements in the field through JCU's partnership with the Dispute and Resolution Branch of the Queensland Department of Justice.

Learn to analyse, manage, and ultimately resolve conflict effectively in a variety of contexts. Build your employability by choosing a path to accreditation under the Australian National Mediator Accreditation System or through Conflict Coaching International.

Choose Your Path

Build a strong foundation as you become effective in applying the processes of conflict resolution. Gain a comprehensive understanding of how to analyse conflict to make effective, data-based decisions that guide others towards constructive resolution. Become eligible to work across many sectors as you master the ethics and professional standards behind conflict resolution.

Become proficient in the fundamentals of conflict management through core courses. Then, choose whether to specialise in cross-cultural conflict, resolving conflict within the workplace, or work in conflict resolution within the government. Consider becoming an agent for change on the world stage by studying policy analysis and how to build effective political relations among nations.

You can even choose to combine your dispute resolution masters with an MBA to improve your employability or prepare to start your own consultancy. Study your own way through online courses, on-campus courses, or a combination of the two. Note that for some subjects, you must attend the face-to-face workshops to gain valuable practical skills. Through your Master of Conflict Management and Resolution degree, you can prepare yourself for a successful career in many fields.

Study A Masters in Conflict Resolution and Learn Real-Life Skills

Work towards more than just a job as you gain personal skills in managing stress, staying calm under pressure, and listening to others. Learn how to help others master their own feelings and channel them in constructive ways, in both the workplace or in their personal life.

Leverage your awareness of differences to become a better leader and teach others how to build trust and strengthen their relationships. Gain the capacity to recognise core issues in conflict and guide all parties to a constructive compromise.

Become a Master of Conflict Management and Resolution

At JCU, enhance your existing skills and knowledge through this conflict resolution masters. Gain valuable work experience alongside experts and learn by engaging with real conflicts through JCU's industry and government connections. Then demonstrate the depth of your understanding and skills through one of two capstone projects. Expand your career options as you become a better team member, a more competent manager, and an effective leader.
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Career Opportunities

JCU Master of Conflict Management and Resolution graduates pursue careers in various areas including business, law, healthcare, education, public service, and human resources and many other contexts.

You could find employment in a broad range of workplace environments that rely on productive professional relationships and require strong leadership skills. You could also work as a conflict resolution specialist, mediator, arbitrator, or conciliator.

Graduates may gain external accreditation with the Australian National Mediator Accreditation System and Conflict Coaching International.

You can also study the Master of Conflict Management Resolution in a joint degree along with the Master of Business Administration.

Complete an online application through our Online Application Portal.

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Master of Conflict Management and Resolution

Handbook year

2020

Course code

117304

Course type

Masters Degree (Coursework) (AQF Level 9)

Professional accreditation status

LB5501 Facilitative Mediation Practice covers the education and training requirements of the National Mediator Accreditation Standards – to gain accreditation students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (not part of the JCU subject).  This subject is accredited by Leading Edge Alternative Dispute Resolvers (LEADR) or any other Recognised Mediator Accreditation Body.

LB5527 Conflict Coaching is accredited by Conflict Coaching International (CCI).  This subject covers the education and training requirements for accreditation as a REAL Conflict Coach.  Students need to complete a portfolio and a video-recorded competency-based assessment for accreditation with CCI.

Division

Tropical Environments and Societies

Admission Requirements

Course pre-requisites

Completion of an AQF level 7 bachelor degree from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor, Division of Tropical Environments and Societies, as equivalent to the above.

Minimum English language proficiency requirements

Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 2Schedule II of the JCU Admissions Policy.

Academic Requirements for Course Completion

Credit points

36 credit points as per course structure

Course learning outcomes

On successful completion of Master of Conflict Management and Resolution, JCU graduates will be able to:

  • Evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution
  • Critically analyse complex conflicts and conflict management systems
  • Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict
  • Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict
  • Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development
  • Exercise independent ethical judgment and initiative in conflict management and resolution practice and research.
  • Research, analyse and interpret data from a range of sources relevant to conflict management and resolution

Course Structure

CORE SUBJECTS

LB5235:03 Applied Research Project or LB5520:03 Professional Project/Internship

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

LB5535:03 Foundations of Multidisciplinary Research and Communication

LB5536:03 Ethics and Reflective Practice in Conflict Management and Resolution

Select Option 1 or Option 2

OPTION 1

Select 21 credit points from List 1

OPTION 2

Select 15 credit points from List 1 and 6 credit points from List 2

List 1

LB5235:03 Applied Research Project

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5521:03 Conflict, Reconciliation and Peace

LB5527:03 Conflict Coaching

LB5532:03 Topical Issues in Conflict Management and Resolution - Restorative Justice: Group Conferencing

LB5534:03 Foundations of Mediation

List 2

AN5006:03 Asia Pacific Development: Culture and Globalisation

LB5205:03 People in Organisations

LB5231:03 Corporate Responsibility and Governance

LB5234:03 Leading and Managing Organisational Change

PL5002:03 Policy Analysis and Management

PL5110:03 - Shifting Geopolitical Environments in Emerging States

PL5153:03 - Politics and Foreign Relations

Campus

COURSE AVAILABLE AT

NOTES

Townsville

Mid-year entry is available

*Subjects are available in mixed mode at the Townsville City Campus. Some elective subjects have external, internal or intensive mode delivery.

External

Mid-year entry is available

*Some elective subjects are only available in mixed mode at the Townsville City Campus.

Candidature

Expected time to complete

1.5 years full-time or equivalent part-time

Maximum time to complete

6 years

Maximum leave of absence

1 year

Progression

Course progression requisites

Nil

Course includes mandatory professional placement(s)

No

Special assessment requirements

Nil

Professional accreditation requirements

Nil

Maximum allowed Pass Conceded (PC) grade

Nil

Supplementary exam for final subject

A student who has failed the final subject towards the award and who gained 40% or more of the marks for that subject, may be granted a supplementary examination in that subject. However, if that subject is required for accreditation, then the criteria specified by that accreditation will apply.

Credit

Eligibility

Students may apply for a credit transfer for previous tertiary study or informal and non-formal learning in accordance with the Credit Transfer Procedure.

Credit will be granted up to 12 credit points (4 subjects) for the following:

  • AQF level 7 bachelor degree in a cognate discipline*; or
  • AQF level 7 in non-cognate discipline and relevant employment experience**
  • AQF level 7 bachelor degree in cognate discipline* and relevant employment experience**
  • AQF level 8 bachelor honours degree in a cognate* discipline
  • AQF level 8 bachelor honours degree in a non- cognate with relevant employment experience**; or
  • Graduate certificate or graduate diploma in a non-cognate discipline;
  • Graduate certificate or graduate diploma in a cognate discipline, such as JCU Graduate Certificate of Conflict Management and Resolution

NB: Where employment experience without qualifications, as set out below, is used to meet entry requirements, that experience will not also be used for credit.

* Cognate disciplines: conflict management, peace and conflict studies. Students will also have developed skills in analysing theory and practice in areas relating to people and communication, and in particular providing support and advice to individuals, groups and organisations. Students from these disciplines will also have developed skills in ethical judgement and initiative in practice and research involving human interaction, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

** Employment experience: Applicants must have a minimum four (4) years full-time working in the field of conflict management and resolution (e.g. dispute resolution officer, complaints manager, mediator, facilitator, lawyer, conciliator, arbitrator, or ombudsman) or in a management position in which the person manages conflict between staff, or staff and clients/customers.

Students with related employment experience will have engaged in the practice of conflict management and resolution at an individual or organisational level. They will have engaged in the practice of critically analysing conflicts and conflict management systems, and will have practiced within the boundaries of professional standards for conflict management and resolution. They will have had experience in providing advice to assist individuals, groups and/or organisations to constructively manage conflict and will have demonstrated the capacity to effectively communicate with, facilitate and support people in conflict. They will also have developed skills in ethical judgement and initiative in the practice of managing people in conflict, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

Maximum allowed

12 credit points

Currency

Credit will be granted only for subjects completed in the 10 years prior to the commencement of this course

Expiry

Credit gained for any subject shall be cancelled 16 years after the date of the examination upon which the Credit is based if, by then, the student has not completed this course.

Other restrictions

Credit will not be granted for undergraduate studies in a non-cognate discipline or for work experience that is used to gain admission to the course.

Cognate disciplines:  conflict management, peace and conflict studies

Award Details

Award title

MASTER OF CONFLICT MANAGEMENT AND RESOLUTION

Approved abbreviation

MConfMgtResol

Inclusion of majors on
testamur

Not applicable – this course does not have majors

Exit with lesser award

Students who exit the course prior to completion, and have completed the required number of credit points of appropriate subjects may be eligible to receive one of the following awards:

  • Graduate Certificate of Conflict Management and Resolution
  • Graduate Diploma of Conflict Management and Resolution.

Course articulation

Not applicable

Annual Tuition Fee: $27,320 (Estimate only)

Student Services and Amenities fee is payable per subject up to a maximum amount per year.

A variety of Scholarships are available to suit different student types.

Consult the admission requirements section in the Handbook for prerequisites and pathways into this course.