Master of Conflict Management and Resolution

Courses and Study Australian courses Master of Conflict Management and Resolution

Why study this course at JCU?

This is a dynamic and innovative JCU Masters degree that gives you a world-class learning experience with substantial practical, skills-based learning you can implement immediately. You'll work on real-life case studies and real conflicts, and the course is directly applicable to your professional and personal life.

It's definitely for you if you manage or work in a setting where conflict is likely to occur - or if your dream is to build a rewarding career in conflict resolution.

Note: If you have already completed a JCU Graduate Certificate in Conflict Management and Resolution, you can get credit for all 4 subjects towards your Masters. You may also be able to claim credits for relevant work experience.

Campus
External
Offered in block mode and with limited attendance on campus.
Start dates
February
Duration
2 years full-time
Part time available
Study mode
On campus, Off campus
Prerequisites
AQF level 7 bachelor degree; or equivalent

Career opportunities

This JCU Masters degree offers you the opportunity to advance your career, improve or start your own business, or gain the qualifications to begin a new career in conflict management and resolution. It will enable you to develop the highly-valued skills required to manage conflict and lead innovative and sustainable change in businesses from many sectors.

Here are just a few of the areas you could pursue when you achieve your JCU Master of Conflict Management and Resolution:

  • Leadership roles in health, local government, emergency services, education, construction, logistics, politics, defence, social work and much more - in Australia and around the world
  • Your own business or consultancy
  • Community development and international peace and security organisations.

Participation in the workshops, Facilitative Mediation Practice (LB5501) and Conflict Coaching (LB5527) can lead to accreditation as a mediator under the Australian National Mediator Accreditation System and as a *REAL Conflict Coach through Conflict Coaching International.

*Reflection, Engagement, Artistry, Learning

Course highlights

This world-class and very practical JCU Masters degree brings you experience you can use immediately in your workplace and your private life. Highlights include:

  • Opportunities to learn to analyse, manage and resolve conflicts in diverse contexts
  • Studies of genuine conflict situations
  • Opportunities for Australian students to apply for placements with the Attorney-General's Dispute Resolution Branch, where you'll gain first-hand insight into the work of a Conflict Resolution Practitioner
  • Flexible study options available to Australian students, to fit your work and lifestyle commitments - flexible in content, online/on-campus studies, and duration, including online studies with weekend workshops in Cairns or Townsville.

Course overview

You'll explore practical conflict management and resolution skills that you can apply as a leader in your current role or your own business, to further your career, or to begin a new career. You will be taught by experts who are leaders in their fields, and you may gain practical experience with a local or international organisation through JCU's extensive industry linkages. The core subjects you'll study are:

  • Conflict Analysis
  • Conflict Resolution Processes.

Then you can choose two additional electives from this list:

  • Negotiation
  • Facilitative Mediation Practice
  • Cross-Cultural Conflict Resolution
  • Workplace Conflict Management
  • Facilitation
  • Conflict, Reconciliation and Peace
  • Conflict Management and Engagement
  • Conflict Coaching
  • Research and Writing in Conflict Management and Resolution
  • Ethics and Reflective Practice in Conflict Management and Resolution
  • Foundations of Mediation.

Joint degree options

Joint degrees give postgraduate students expertise in a complementary discipline in reduced time and can enhance your career prospects. At JCU the Master of Conflict Management and Resolution can be combined as a joint degree in:

How to apply

Complete an online application through our Online Application Portal.

Subjects

Course Structure

CORE SUBJECTS

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

LB5531:03 Research and Writing in Conflict Management and Resolution

LB5533:03 Ethics and Reflective Practice in Conflict Management and Resolution

OPTION 1

Select 36 credit points of LB level 5 subjects from List 1

OPTION 2

Select 30 credit points from List 1

Plus

6 credit points from any level 5 subjects approved by the College Dean as complimentary to the program

List 1

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5518:03 Advanced Mediation

LB5520:03 Conflict Management and Resolution Project

LB5521:03 Conflict, Reconciliation and Peace

LB5523:03 Research Project Part 1 of 2

LB5524:03 Research Project Part 2 of 2

LB5526:03 Conflict Management and Engagement

LB5527:03 Conflict Coaching

LB5529:03 Advanced Negotiation

LB5532:03 Topical Issues in Conflict Management and Resolution

LB5534:03 Foundations of Mediation

Pathway into course

Please consult the admission requirements section in the Handbook for prerequisites and pathways into this course.

Handbook

Master of Conflict Management and Resolution

Course code

108904

Course type

Masters Degree (Coursework) (AQF Level 9)

Professional accreditation status

One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice.  This subject covers the education and training requirements of the National Mediator Accreditation Standards – to gain accreditation students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (this is not part of the JCU subject).

One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching.  This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International.  Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject).

Division

Tropical Environments and Societies

Admission Requirements

Course pre-requisites

Completion of an AQF level 7 bachelor degree from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor, Division of Tropical Environments and Societies, as equivalent to the above.

Minimum English language proficiency requirements

Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 2 Schedule II of the JCU Admissions Policy or have successfully completed an AQF 8 qualification from James Cook University within the previous two (2) years.

Academic Requirements for Course Completion

Credit points

48 credit points as per course structure

Course learning outcomes

JCU graduates are committed to lifelong learning, intellectual development, and to the display of exemplary personal, professional and ethical standards. They have a sense of their place in the tropics and are charged with professional, community, and environmental responsibility. JCU graduates appreciate the need to embrace and be acquainted with the Aboriginal and Torres Strait Islander Peoples of Australia. They are committed to reconciliation, diversity and sustainability. They exhibit a willingness to lead and to contribute to the intellectual, environmental, cultural, economic and social challenges of regional, national, and international communities of the tropics.

On successful completion of the Master of Conflict Management and Resolution, JCU graduates will be able to:

  • Evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution

  • Critically analyse complex conflicts and conflict management systems

  • Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict

  • Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict

  • Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development

  • Exercise independent ethical judgment and initiative in conflict management and resolution practice and research.

Course Structure

CORE SUBJECTS

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

LB5531:03 Research and Writing in Conflict Management and Resolution

LB5533:03 Ethics and Reflective Practice in Conflict Management and Resolution

OPTION 1

Select 36 credit points of LB level 5 subjects from List 1

OPTION 2

Select 30 credit points from List 1

Plus

6 credit points from any level 5 subjects approved by the College Dean as complimentary to the program

List 1

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Facilitation

LB5518:03 Advanced Mediation

LB5520:03 Conflict Management and Resolution Project

LB5521:03 Conflict, Reconciliation and Peace

LB5523:03 Research Project Part 1 of 2

LB5524:03 Research Project Part 2 of 2

LB5526:03 Conflict Management and Engagement

LB5527:03 Conflict Coaching

LB5529:03 Advanced Negotiation

LB5532:03 Topical Issues in Conflict Management and Resolution

LB5534:03 Foundations of Mediation

Campus

COURSE AVAILABLE AT

NOTES

External

Mid year entry is available

Some subjects can be taken in either external mode or limited contact mode at either the Townsville City or Cairns City Campus

Candidature

Expected time to complete

2 years full-time or equivalent part-time

Maximum time to complete

8 years

Maximum leave of absence

1 year

Progression

Course progression requisites

Nil

Course includes mandatory professional placement(s)

No

Special assessment requirements

Nil

Professional accreditation requirements

Nil

Maximum allowed Pass Conceded (PC) grade

Nil

Supplementary exam for final subject

A student who has failed a single subject towards the award in their final teaching period and who gained 40% or more of the marks for that subject may be granted a supplementary examination in that subject. However if that subject is required for accreditation, then the criteria specified by that accreditation will apply.

Advanced Standing

Eligibility

Students may apply for exemption for previous tertiary study where appropriate in accordance with the Advanced Standing and Articulation policy and associated procedures.

Advanced standing will be granted for the following:

  • AQF level 7 bachelor degree in a cognate discipline*; or in a non-cognate discipline and relevant employment experience** – 12 credit points (4 subjects)

  • AQF level 7 bachelor degree in cognate discipline* and relevant employment experience** – 24 credit points (8 subjects)

  • AQF level 8 bachelor honours degree or graduate certificate or graduate diploma in a non-cognate discipline; or JCU Graduate Certificate of Conflict Management and Resolution – 12 credit points (4 subjects)

  • AQF level 8 bachelor honours degree in a cognate* discipline – 24 credit points (8 subjects)

NB: Where employment experience without qualifications, as set out below, is used to meet entry requirements, that experience will not also be used for advanced standing.

* Cognate disciplines: conflict management, peace and conflict studies. They will also have developed skills in analysing theory and practice in areas relating to people and communication, and in particular providing support and advice to individuals, groups and organisations. Students from these disciplines will also have developed skills in ethical judgement and initiative in practice and research involving human interaction, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

** Employment experience: Applicants must have a minimum 4 years full-time working in the field of conflict management and resolution (e.g. dispute resolution officer, complaints manager, mediator, facilitator, lawyer, conciliator, arbitrator, ombudsman) or in a management position in which the person manages conflict between staff, or staff and clients/customers.

Students with related employment experience will have engaged in the practice of conflict management and resolution at an individual or organisational level. They will have engaged in the practice of critically analysing conflicts and conflict management systems, and will have practiced within the boundaries of professional standards for conflict management and resolution. They will have had experience in providing advice to assist individuals, groups and/or organisations to constructively manage conflict and will have demonstrated the capacity to effectively communicate with, facilitate and support people in conflict. They will also have developed skills in ethical judgement and initiative in the practice of managing people in conflict, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

Maximum allowed

24 credit points

Currency

Advanced standing will be granted only for studies completed in the 10 years prior to the commencement of this course.

Expiry

Advanced standing gained for any subject shall be cancelled 18 years after the date of the examination upon which the advanced standing is based if, by then, the student has not completed the course.

Other restrictions

Advanced standing will not be granted for undergraduate studies in a non-cognate discipline or for work experience that is used to gain admission to the course.

Cognate disciplines: conflict management, peace and conflict studies

Award Details

Award title

MASTER OF CONFLICT MANAGEMENT AND RESOLUTION

Approved abbreviation

MConfMgtResol

Inclusion of majors on testamur

Not applicable - this course does not have majors

Exit with lesser award

Students who exit the course prior to completion, and have completed the required number of credit points of appropriate subjects, may be eligible to receive one of the following awards:

  • Graduate Certificate of Conflict Management and Resolution

  • Graduate Diploma of Conflict Management and Resolution.

Course articulation

Not applicable

This website is intended as general guide. Prospective students should contact the university to confirm admission requirements and the availability of courses. James Cook University reserves the right to alter any course or admission requirement without prior notice.