Fast Facts
Location
Commencing
- Online: February, May, September
- Townsville: February, May, September
Fees
$29,600.00^
^estimated annual tuition fee for a full-time study load
Plus Student Services and Amenities fee
Fee deferral and scholarships available if eligible
Duration
2 years full-time
or part-time equivalent
Entry Requirements
AQF level 7 bachelor degree in business or human services discipline; or equivalent
Course Code
112004
Course detail
Enhance your career prospects with JCU’s Master of Business Administration - Master of Conflict Management and Resolution (MBA-MCMR). Gain an in-depth understanding of sustainable enterprise, corporate strategy and entrepreneurship as you learn how to navigate conflict and promote beneficial resolutions in the workplace. Graduates of the MBA—MCMR are highly sought after for their ability to analyse current practices and outcomes in a business or organisation and develop innovative methods for enhancing enterprise and success.
Master of Business Administration
JCU’s Master of Business Administration degree has a strong focus on applying and integrating sustainable economic, social and environmental business performance methods to new or existing business models. You will learn how to evaluate the context of a business or organisation and identify the appropriate performance method/s that will enhance performance or solve a key issue within the business’s framework. You will study a broad body of theoretical and technical knowledge and gain skills in critically analysing complex contemporary business issues and making effective decisions or recommendations for improvement.
This Master of Business Administration degree has eight core subjects covering a broad range of topics and will equip you to work effectively in any field of business. You can also choose to undertake either a research project or a professional internship with one of JCU’s leading industry partners. Both the research project and the internship provide extensive experience that will prepare you for your future career as well as networking opportunities that will benefit your professional development.
Master of Conflict Management and Resolution
In JCU’s Master of Conflict Management and Resolution you will learn how to guide others through conflict to reach a positive resolution or strategy for ongoing conflict management that meets the needs of each person involved. Your understanding of the different conflict management styles and the best methods for engaging in conflict management or resolution will prepare you to provide effective services in multiple settings and contexts.
You will study a range of complex theories in the conflict management and resolution field, providing you with a highly informed understanding of the factors and strategies of conflict management. You will study subjects that cover a breadth of topics including conflict resolution process, conflict analysis, negotiation, facilitative mediation, cross-cultural conflict resolution and sustainable conflict management.
Advance your business career and develop the skills to lead innovative and sustainable change. JCU Master of Business Administration - Master of Conflict Management and Resolution graduates are highly valued by employers for their expert knowledge, skills, and experience, particularly in relevance to the Tropics.
View the handbook for more information.
Inherent requirements
Inherent requirements are the identified abilities, attributes, skills, and behaviours that must be demonstrated, during the learning experience, to successfully complete a course. These abilities, attributes, skills, and behaviours preserve the academic integrity of the University’s learning, assessment,and accreditation processes, and where applicable, meet the standards of a profession. For more information please review the inherent requirements for the Master of Business Administration - Master of Conflict Management and Resolution. Additional information
JCU Master of Business Administration - Master of Conflict Management and Resolution graduates are highly skilled and are sought after in a broad range of industries.
Graduates pursue careers in various areas including business, law, public service, and human resources.
You could work as a conflict resolution specialist, mediator, arbitrator, conciliator management consultant, human resource manager, or operations manager.
Graduates may be eligible for membership with the Australian National Mediator Accreditation System and Conflict Coaching International.
Handbook year | Information valid for students commencing in 2023 |
Course code | 112004 |
Course type | Master Degree (Coursework) (AQF Level 9) |
Professional accreditation status | One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice. This subject covers the education and training requirements of the National Mediator Accreditation Standards - to get accredited students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (this is not part of the JCU subject). One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching. This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International. Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject). |
Owner | Academy |
College | Business, Law and Governance |
Admission Requirements
Course pre-requisites | Completion of an AQF level 7 bachelor degree in a business* or human services** discipline from this or another university; or Other qualifications or practical experience recognised by the Deputy Vice-Chancellor of the Division of Tropical Environments and Societies as equivalent to the above. * Cognate business disciplines: accounting and finance, marketing, management, commerce, human resource management, economics, tourism and hospitality, or other disciplines where students will have completed study relating to organisational behaviour, business, strategy, marketing, economics, communication and people management. ** Cognate human services disciplines: Law, business, psychology, social work, peace and conflict studies, social science, education, nursing, communication or other disciplines where students will have completed study relating to human behaviour, communication and people management. They will also have developed skills in analysing theory and practice in areas relating to people and communication, and in particular providing support and advice to individuals, groups and organisations. Students from these disciplines will also have developed skills in ethical judgement and initiative in practice and research involving human interaction, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development. |
Minimum English language proficiency requirements | Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 2 – Schedule II of the JCU Admissions Policy or have successfully completed an AQF 8 qualification from James Cook University within the previous two (2) years. |
Academic Requirements for Course Completion
Credit points | 48 credit points as per course structure |
Course learning outcomes | JCU graduates are committed to lifelong learning, intellectual development, and to the display of exemplary personal, professional and ethical standards. They have a sense of their place in the tropics and are charged with professional, community, and environmental responsibility. JCU graduates appreciate the need to embrace and be acquainted with the Aboriginal and Torres Strait Islander Peoples of Australia. They are committed to reconciliation, diversity and sustainability. They exhibit a willingness to lead and to contribute to the intellectual, environmental, cultural, economic and social challenges of regional, national, and international communities of the tropics. On completion of the Master of Business Administration component of this degree, JCU graduates will be able to:
On completion of the Master of Conflict Management and Resolution component of this degree, JCU graduates will be able to:
|
Inherent Requirements
Inherent Requirements | Inherent requirements are the identified abilities, attributes, skills, and behaviours that must be demonstrated, during the learning experience, to successfully complete a course. These abilities, attributes, skills, and behaviours preserve the academic integrity of the University's learning, assessment, and accreditation processes, and where applicable, meet the standards of a profession. For more information please visit: Master of Business Administration - Master of Conflict Management and Resolution. |
Reasonable adjustments | All JCU students have the opportunity to demonstrate, with reasonable adjustments where applicable, the inherent requirements for their course. For more information please visit: Student Disability Policy and Procedure. |
Course Structure
CORE SUBJECTS
LB5234:03 Leading and Managing Organisational Change
LB5228:03 The Changing Business Environment or LB5236:03 International Political Economy
LB5229:03 Economics for a Sustainable World
LB5230:03 Managing Strategic Resources and Operations
LB5231:03 Corporate Responsibility and Governance
LB5232:03 Digital Marketing or LB5202:03 Marketing Essentials
LB5233:03 Innovation and Entrepreneurship
LB5235:03 Applied Research Project or LB5520:03 Professional Project/Internship or LB5526:03 Sustainable Conflict Management
LB5525:03 Conflict Analysis
LB5530:03 Conflict Resolution Processes
LB5535:03 Multidisciplinary Research and Communication in CMR
LB5536:03 Ethical Decision Making and Reflective Practice
LB5537:03 Neuroscience, Psychology and Conflict
OPTIONS
Select 9 credit points of subjects from List 1
List 1
LB5200:03 Career Planning
LB5235:03 Applied Research Project
LB5500:03 Negotiation
LB5501:03 Facilitative Mediation Practice
LB5514:03 Cross-Cultural Conflict Resolution
LB5515:03 Workplace Conflict Management
LB5516:03 Group Facilitation
LB5520:03 Professional Project/Internship
LB5526:03 Sustainable Conflict Management
LB5527:03 Conflict Coaching
LB5534:03 Contemporary Mediation Models, Skills and Techniques
Location
COURSE AVAILABLE AT | NOTES |
JCU Townsville | |
External |
Candidature
Expected time to complete | 2 years full-time or part-time equivalent |
Maximum time to complete | 8 years |
Maximum leave of absence | 1 year |
Progression
Course progression requisites | Nil |
Course includes mandatory professional placement(s) | No |
Special assessment requirements | Nil |
Professional accreditation requirements | One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice. This subject covers the education and training requirements of the National Mediator Accreditation Standards - to get accredited students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (this is not part of the JCU subject). One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching. This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International. Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject). |
Supplementary exam for final subject | A student who has failed a single subject towards the award in their final teaching period and who gained 40% or more of the marks for that subject may be granted a supplementary examination in that subject. However if that subject is required for accreditation, then the criteria specified by that accreditation will apply. |
Credit
Eligibility | Students may apply for a credit transfer for previous tertiary study or informal and non-formal learning in accordance with the Credit Transfer Procedure |
Maximum allowed | 24 credit points in total, with not more than 12 credit points of subjects specified in the course structure, for either the MBA component or the MCMR component of the joint degree. |
Currency | Credit will be granted only for studies completed in the 10 years prior to the commencement of this course. |
Expiry | Credit gained for any subject shall be cancelled 18 years after the date of the examination upon which the credit is based if, by then, the student has not completed the course. |
Other restrictions | Credit shall not be granted for work experience or undergraduate studies. |
Award Details
Award title | MASTER OF BUSINESS ADMINISTRATION-MASTER OF CONFLICT MANAGEMENT AND RESOLUTION |
Approved abbreviation | MBA-MConflMgtResol |
Inclusion of majors on testamur | Not applicable - this course does not have majors |
Exit with lesser award | Students who exit the course prior to completion, and have completed the appropriate subjects, may be eligible for the award of one of:
|
Course articulation | Not applicable |
Special awards | Students may receive an Award of Recognition in accordance with the Recognition of Academic Excellence Procedure |
Estimated annual tuition fee: $AUD29,600.00
A Student Services and Amenities fee is payable per subject up to a maximum amount per year.
A variety of Scholarships are available to suit different student types.
Consult the admission requirements section in the Handbook for prerequisites and pathways into this course.
Complete an online application through our Online Application Portal.
Real stories
-
Alumni
Natasha Buttler
Conflict Management and Resolution Program
The Conflict Management and Resolution Program at JCU taught me so much about myself, understanding other people and how to manage conflict. The combination of theory with role plays heightens the learning experience, and I was able to apply new knowledge and skills in my professional role immediately.
-
Lecturer
Claire Holland
Lecturer, Conflict Management and Resolution Program
A major attraction for students studying in the JCU Conflict Management and Resolution Program is being taught by lecturers who come from industry, with real world experience. Students benefit from networking with practitioners while gaining practical, skills-based learning that can be implemented immediately.