Back

Experience the benefits of a joint degree and gain specialist knowledge and skills that will set you up for real-world success.

Download Brochure

Save

Print to PDF

#1 in Queensland

for full-time employment Good Universities Guide 2023, PG Business

#1 in Queensland

for median graduate salary Good Universities Guide 2023, PG Business

#1 in Queensland

for student support Good Universities Guide 2023, PG Business

Online study is only available to off-shore students

Online: February, May, September
Townsville: February, May, September

$34,960.00⁺

⁺estimated annual tuition fee for a full-time study load

Plus Student Services and Amenities fee
Scholarships and financial aid available if eligible

2 years full-time

Part-time study available for online students

AQF level 7 bachelor degree in business or human services discipline; or equivalent

English language requirements

Band 2

If your native language is not English, you must meet the minimum English language requirements for this course.

069811F

What to expect

Increase your career prospects with JCU’s Master of Business Administration - Master of Conflict Management.

In your Master of Business Administration, develop advanced management skills and learn how to successfully analyse, plan and implement decisions in the workplace. Be exposed to a broad range of disciplines, learn from leading business experts, and benefit from highly-influential networking.

In your Master of Conflict Management, gain the knowledge and practical skills to analyse, manage and resolve conflicts in a range of workplace settings. Learn from leading industry practitioners and engage with genuine conflict scenarios through JCU’s partnership with the Dispute Resolution Branch (DRB).

Fast track your business career. JCU’s Master of Business Administration - Master of Conflict Management graduates are equipped with the business and management skills to lead innovative and sustainable change.

View the Handbook for a detailed overview of available subjects.

Career Opportunities

JCU Master of Business Administration - Master of Conflict Management and Resolution graduates are highly skilled and are sought after in a broad range of industries.

Graduates pursue careers in various areas including business, law, public service, and human resources.

You could work as a conflict resolution specialist, mediator, arbitrator, conciliator management consultant, human resource manager, or operations manager.

Graduates may be eligible for membership with the Australian National Mediator Accreditation System and Conflict Coaching International.

Handbook

Handbook year	Information valid for students commencing in 2023
Course code	112004
Course type	Master Degree (Coursework) (AQF Level 9)
Professional accreditation status	One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice. This subject covers the education and training requirements of the National Mediator Accreditation Standards - to get accredited students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (this is not part of the JCU subject). One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching. This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International. Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject).
Owner	Academy
College	Business, Law and Governance

Admission Requirements

Course pre-requisites

Completion of an AQF level 7 bachelor degree in a business* or human services^** discipline from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor of the Division of Tropical Environments and Societies as equivalent to the above.

* Cognate business disciplines: accounting and finance, marketing, management, commerce, human resource management, economics, tourism and hospitality, or other disciplines where students will have completed study relating to organisational behaviour, business, strategy, marketing, economics, communication and people management.

** Cognate human services disciplines: Law, business, psychology, social work, peace and conflict studies, social science, education, nursing, communication or other disciplines where students will have completed study relating to human behaviour, communication and people management. They will also have developed skills in analysing theory and practice in areas relating to people and communication, and in particular providing support and advice to individuals, groups and organisations. Students from these disciplines will also have developed skills in ethical judgement and initiative in practice and research involving human interaction, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

Minimum English language proficiency requirements

Applicants of non-English speaking backgrounds must meet the English language proficiency requirements of Band 2 – Schedule II of the JCU Admissions Policy or have successfully completed an AQF 8 qualification from James Cook University within the previous two (2) years.

Academic Requirements for Course Completion

Credit points

48 credit points as per course structure

Course learning outcomes

JCU graduates are committed to lifelong learning, intellectual development, and to the display of exemplary personal, professional and ethical standards. They have a sense of their place in the tropics and are charged with professional, community, and environmental responsibility. JCU graduates appreciate the need to embrace and be acquainted with the Aboriginal and Torres Strait Islander Peoples of Australia. They are committed to reconciliation, diversity and sustainability. They exhibit a willingness to lead and to contribute to the intellectual, environmental, cultural, economic and social challenges of regional, national, and international communities of the tropics.

On completion of the Master of Business Administration component of this degree, JCU graduates will be able to:

Critically analyse complex knowledge, systems or practice issues from both historical and recent perspectives
Evaluate complex contexts within which theories, standards or methods should be integrated and applied for sustainable professional practice
Evaluate sustainable economic, social and environmental practices and value systems from different disciplinary perspectives
Research and apply established concepts to solve business and professional practice problems
Critically analyse complex issues using appropriate models and provide specialised advice to assist individuals, groups or organisations based on multidisciplinary synthesis of theory and evidence
Apply creative and innovative thinking effectively to business, conflict and related theory and practice and standards for professional practice
Present complex information appropriately to differing audiences using:
- Effective oral presentation skills; and
- Clear and fluent written communication
Work effectively in achieving common goals, demonstrating both collaboration and leadership
Adapt sustainable business constructs and skills to novel theoretical or practical situations
Exercise independent ethical judgment and initiative in solving differing business problems creatively
Demonstrate a capacity for independent critical personal reflection and self-development, making use of feedback as appropriate, to support personal and professional development.

On completion of the Master of Conflict Management and Resolution component of this degree, JCU graduates will be able to:

Evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution
Critically analyse complex conflicts and conflict management systems
Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict
Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict.
Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development.

Inherent Requirements

Inherent Requirements	Inherent requirements are the identified abilities, attributes, skills, and behaviours that must be demonstrated, during the learning experience, to successfully complete a course. These abilities, attributes, skills, and behaviours preserve the academic integrity of the University's learning, assessment, and accreditation processes, and where applicable, meet the standards of a profession. For more information please visit: Master of Business Administration - Master of Conflict Management and Resolution.
Reasonable adjustments	All JCU students have the opportunity to demonstrate, with reasonable adjustments where applicable, the inherent requirements for their course. For more information please visit: Student Disability Policy and Procedure.

Course Structure

CORE SUBJECTS

LB5234:03 Leading and Managing Organisational Change

LB5228:03 The Changing Business Environment or LB5236:03 International Political Economy

LB5229:03 Economics for a Sustainable World

LB5230:03 Managing Strategic Resources and Operations

LB5231:03 Corporate Responsibility and Governance

LB5232:03 Digital Marketing or LB5202:03 Marketing Essentials

LB5233:03 Innovation and Entrepreneurship

LB5235:03 Applied Research Project or LB5520:03 Professional Project/Internship or LB5526:03 Sustainable Conflict Management

LB5525:03 Conflict Analysis

LB5530:03 Conflict Resolution Processes

LB5535:03 Multidisciplinary Research and Communication in CMR

LB5536:03 Ethical Decision Making and Reflective Practice

LB5537:03 Neuroscience, Psychology and Conflict

OPTIONS

Select 9 credit points of subjects from List 1

List 1

LB5200:03 Career Planning

LB5235:03 Applied Research Project

LB5500:03 Negotiation

LB5501:03 Facilitative Mediation Practice

LB5514:03 Cross-Cultural Conflict Resolution

LB5515:03 Workplace Conflict Management

LB5516:03 Group Facilitation

LB5520:03 Professional Project/Internship

LB5526:03 Sustainable Conflict Management

LB5527:03 Conflict Coaching

LB5534:03 Contemporary Mediation Models, Skills and Techniques

Location

COURSE AVAILABLE AT	NOTES
JCU Townsville
External

Candidature

Expected time to complete	2 years full-time or part-time equivalent
Maximum time to complete	8 years
Maximum leave of absence	1 year

Progression

Course progression requisites	Nil
Course includes mandatory professional placement(s)	No
Special assessment requirements	Nil
Professional accreditation requirements	One subject within this course is accredited by LEADR (or any other Recognised Mediator Accreditation Body) - LB5501 Facilitative Mediation Practice. This subject covers the education and training requirements of the National Mediator Accreditation Standards - to get accredited students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (this is not part of the JCU subject). One subject is also accredited by Conflict Coaching International - LB5527 Conflict Coaching. This subject covers the education and training requirements for accreditation as a REAL Conflict Coach through Conflict Coaching International. Students also need to complete a portfolio and a video-recorded competency-based assessment (this is not part of the JCU subject).
Supplementary exam for final subject	A student who has failed a single subject towards the award in their final teaching period and who gained 40% or more of the marks for that subject may be granted a supplementary examination in that subject. However if that subject is required for accreditation, then the criteria specified by that accreditation will apply.

Credit

Eligibility	Students may apply for a credit transfer for previous tertiary study or informal and non-formal learning in accordance with the Credit Transfer Procedure
Maximum allowed	24 credit points in total, with not more than 12 credit points of subjects specified in the course structure, for either the MBA component or the MCMR component of the joint degree.
Currency	Credit will be granted only for studies completed in the 10 years prior to the commencement of this course.
Expiry	Credit gained for any subject shall be cancelled 18 years after the date of the examination upon which the credit is based if, by then, the student has not completed the course.
Other restrictions	Credit shall not be granted for work experience or undergraduate studies.

Award Details

Award title	MASTER OF BUSINESS ADMINISTRATION-MASTER OF CONFLICT MANAGEMENT AND RESOLUTION
Approved abbreviation	MBA-MConflMgtResol
Inclusion of majors on testamur	Not applicable - this course does not have majors
Exit with lesser award	Students who exit the course prior to completion, and have completed the appropriate subjects, may be eligible for the award of one of: Graduate Certificate of Business Administration Graduate Certificate of Conflict Management and Resolution Graduate Diploma of Business Administration Graduate Diploma of Conflict Management and Resolution
Course articulation	Not applicable
Special awards	Students may receive an Award of Recognition in accordance with the Recognition of Academic Excellence Procedure

Fees and scholarships

Estimated annual tuition fee: $AUD34,960.00

Course fees are charged per year of full-time study. International course fees are reviewed annually and subject to change.

A Student Services and Amenities Fee is payable per subject up to a maximum amount per year.

Student Visa holders must have Overseas Student Health Cover (OSHC) for the duration of their Student Visa (except Norwegian, Swedish and Belgian citizens). Costs depend on the length of study and the number of dependents accompanying the student. For more information see Overseas Student Health Cover (OSHC).

Scholarships and financial aid are also available for international students.

Pathways to JCU

Consult the admission requirements section in the Handbook for prerequisites and pathways into this course.

How to apply

Application dates vary between courses, whether they're delivered in semester, trimester or carousel study modes. View our Application due dates page for more information.

Gather the documents you need to apply and submit an application via JCU's online application portal.

Alumni

Natasha Buttler

Conflict Management and Resolution Program

The Conflict Management and Resolution Program at JCU taught me so much about myself, understanding other people and how to manage conflict. The combination of theory with role plays heightens the learning experience, and I was able to apply new knowledge and skills in my professional role immediately.
Lecturer

Claire Holland

Lecturer, Conflict Management and Resolution Program

A major attraction for students studying in the JCU Conflict Management and Resolution Program is being taught by lecturers who come from industry, with real world experience. Students benefit from networking with practitioners while gaining practical, skills-based learning that can be implemented immediately.