The University's Employee Assistance Program is available to JCU staff and their immediate families if they need additional support and assistance at this time. We encourage you to access the free, independent and confidential counselling support services of our provider, LifeWorks, who can be contacted at 1800 604 640.
You can also speak with other free services such as Beyond Blue, Lifeline, Head to Health and Headspace.
This is a difficult time for everyone and students may be facing increased stress due to financial, social and learning issues.
As announced by the Vice Chancellor on 15 April 2020, a Student Success Support Package has been developed. This package has three key features Financial Support, an Academic Safety Net, and Health and Wellbeing. Visit jcu.edu.au/studentsuccess to find out more.
We recognise that some of you in the JCU family are facing significant challenges too, but if you are in a position to help our students who are facing extraordinary circumstances, please consider making a donation to the Student Hardship Fund to help ensure our students can continue to pursue their dreams of completing their studies at JCU.
JCU offers a free, confidential counselling service to all enrolled JCU students. They can book a session on the phone or via Skype.
The Student Centre is able to assist students with academic queries. For information about the Non-GPA system, students can check out the Frequently Asked Questions section on the COVID-19 advice page.
Students can also speak to other free services such as Beyond Blue, Lifeline and Headspace.
It is important during this difficult period that we demonstrate empathy and understanding toward students and offer assistance wherever possible.