COVID-19 Advice Australian Government Advice

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Australian Government Advice

Government resources

The Australian and Queensland Governments provide a range of resources about coronavirus:

Download the official government “Coronavirus Australia” and "COVIDSafe" app in the Apple App Store or Google Play, or join the WhatsApp channel on iOS or Android.

Department of Health:  

Prime Minister of Australia:

Department of Home Affairs:

  • The Department of Home Affairs provides Australian Government COVID-19 travel restrictions and information for visa holders​

Department of Education, Skills and Employment:

Health Direct:

Department of Social Serivces:

Queensland Government coronavirus information and resources

Queensland Government Emergency Relief Program (support such as food vouchers, food parcels and third-party payments)

Queensland Government Residential Rental Hub (freeze on evictions and emergency rental grants available)

Travel and gathering requirements

On 24 March 2020, the Prime Minister announced a ban on Australians travelling overseas. This is on top of the existing advice to not travel overseas, and is effective from 25 March 2020. Exemptions will apply to some travellers. More information is available on the Department of Home Affairs website.

Only Australian citizens, Australian permanent residents, New Zealand citizens usually residing in Australia, and immediate family members of Australian citizens and permanent residents will be allowed to enter Australia.

From 28 March 2020, all travellers arriving in Australia will be required to undertake a mandatory 14-day quarantine at designated facilities (for example hotels or other government approved facilities) for two weeks in their port of arrival before being permitted to travel on.​ This will be enforced by state police. Find out more information on the Home Affairs website.

From 25 March 2020, there is a ban on non-essential overseas travel. This is on top of the existing advice to not travel overseas. Exemptions will apply to some travellers. More information is available on the Department of Home Affairs website.

The Government is maintaining its highest advice level, level four travel restrictions - do not travel overseas at this time. Travel restrictions also apply within Australia, and it is advised to avoid all non-essential domestic travel.

Restrictions on all travel – domestic and international

On 10 March 2020 the University’s travel insurer confirmed that COVID-19 is considered a foreseen circumstance for any new travel arrangements made after 2 March 2020. This means that the JCU travel insurance policy will not respond to claims relating to or resulting from COVID-19 for any domestic or international travel booked after 2 March 2020.

To enable us to continue to protect the health, safety and wellbeing of our people, and due to the advice from the insurer, effective immediately the University has implemented the following measure effective immediately:

  1. No travel may be booked until further notice, even if the University travel has been approved prior to this announcement. This restriction applies to all JCU work-related travel, regardless of funding source.

Be aware that domestic University air travel is not covered by insurance for any loss due to cancellations or flight disruptions. Any associated costs, should these arise, would need to be picked up by the relevant work area.

We understand that this is a worrying time for many in our community. We want to assure our staff and students that there are teams across JCU working as quickly as possible to respond to the situation as it evolves, and plan for other possibilities.

We will continue to provide updates as new information becomes available.

Both indoor and outdoor gatherings in Australia are limited to two persons only. The Government strongly advises all Australians to not go out with more than one other person, unless it's their family or those that are living in the same home. Additionally, Australians are encouraged to go out to shop as infrequently as possible (only for food and essential supplies), attending medical appointments, exercise, and work or education (if they are unable to work or learn remotely).

Those over the age of 70, those over the age of 60 with chronic illness, and indigenous people over the age of 50 have been told to self-isolate for their own protection and are urged to limit contact with as many others as possible.

Read more in the National Cabinet Statement.

In compliance with Singapore Government restrictions, JCU Singapore will be closed from 18:00 on Monday 6 April 2020 until further notice. From Monday 6 April 2020 onwards, all studies will be carried out online for SP51, SP91 and SP94 using LearnJCU.

For more information please visit JCU Singapore COVID -19 updates

This page is regularly updated.