Participant Essentials

Academic Success

LearnJCU is the online teaching and learning space for everything to do with your module(s), including:

  • Module outlines
  • Assessment information
  • Module coordinator contact details
  • Module content
  • Collaboration tools
  • Discussion forums, and
  • Assignment submissions.

Access LearnJCU from the Students drop-down menu at the top of the JCU website homepage or download the Blackboard Mobile Learn app for your mobile device. Use your JCU username and password to log in.

Select the Help menu from the top right hand corner to access a comprehensive range of tutorials.

Visit the Library website to learn about services, and to discover books, e-books, online journal articles, videos and more via One Search.

Browse or search the LibGuides for essential information and resources relevant to your study areas.

Check out the Top Library Tips videos and take the Info Skills Road Trip to learn more about how to find and use research information at university.

See also Library Services for Off Campus Participants.

Academic integrity is a fundamental principle in universities and you must learn how to integrate the work of experts into your work and apply the correct academic referencing style for each module.

You must show the source of all the ideas and information used in your assessment items, and must not submit someone else’s work as your own. This is plagiarism and the penalties at university can be severe. Academic staff use electronic tools to detect plagiarism in submitted assessments.

The Learning Centre and the Library offer online modules and workshops about academic writing and referencing.

Off-Campus Study

University communication

All official communication regarding your enrolment is sent to your JCU email account. You must check your email regularly to ensure you don't miss anything important.

Module communication

The module coordinator will communicate through email or comments and announcements on LearnJCU. While you may not have the opportunity to meet your module coordinator face-to-face, you can contact them by phone, email or via LearnJCU.

The Rural Generalist Program includes a range of assessments across the program. Examples of assessment tasks may include an:

  • Oral Presentation in the form of a narrated slide presentation
  • Video recording of an interview
  • Brief, action plan or workplace report
  • Intervention or self-management plans

There will be no formal exams in the Rural Generalist Program.

Assessments will be submitted via LearnJCU.

Services and Support

Understanding JCU’s online services before start your studies is essential. Online portals include eStudent, LearnJCU, JCU email and StudentsOnline.

All official communication will be sent to your JCU email account, so it is essential you check it regularly (at least twice per week). Any communication you have with the university will also need to come from your JCU email accounts as proof of identity. If you require any assistance with the online portals, please contact Infohelp.

View IT Essentials information regarding your online accounts, Office 365 Email service, free software packages and agreements, IT Help Desk, personal computer and mobile device use at our study centres, and much more.

The Learning Centre offers learning and peer support services, including:

  • A help desk service for external participants via our contact form, and
  • Online resources for refreshing your strategies for learning, reading, writing, maths and statistics.

Access our award winning Learning Centre for the best possible learning experience.

JCU’s counselling service provides a free, professional, confidential and responsive service to help you manage personal issues that could impact on your studies at JCU. Bookings are essential and appointments are available by phone or Skype.

Whether you have a permanent disability or a temporary injury or condition which is affecting your study, AccessAbility Services aims to take a holistic approach to your life, taking into consideration the impact of health on your studies.

All members of our university community, including our off-campus participants, have a right to feel welcome, respected and safe.

At JCU, we are committed to ensuring that our working and learning environment is free from discrimination and harassment. Safety and Wellbeing provides information about a range of safety and wellbeing issues including bullying and harassment, discrimination, assault, reporting incidents and emergency contacts.