Ask Us

Ask Us

If you have a question, check out Ask Us – it’s a 24/7 online enquiry database with more than 1,000 commonly asked questions.

The system has information on enrolments, support services, academic help, fees, scholarships, calendars, IT support – everything.

If you can’t find your question on Ask Us, email the Student Centre to contact one of their staff.


Now you have finished online orientation, make sure you read the Your Essentials Checklist to ensure you have a smooth transition to university life. You can also find additional information at the Off-Campus Students website and the JCU Students website.