Student Support Services

Our Indigenous Student Services team are here to help you succeed in your studies and progress through your degree with the help of both academic and pastoral advisors.

Indigenous Student Support Advisors

The Indigenous Student Support Advisors provide mentoring, encouragement and a safe environment, and can help you source further information such as:

  • Accommodation Options
  • Managing finances, including contacting Centrelink
  • Applying for scholarships
  • Working through stress and anxiety
  • Maintaining personal health and wellbeing
  • Accessing services on campus, and
  • Staying focused on your passion and direction.

Indigenous Academic Support Advisors

The Indigenous Academic Support Advisors provide academic coaching and develop strategies to improve results. They will help you stay motivated to progress through your degree to graduation and a professional career.  The Academic Support Advisors can assist with:

  • Academic coaching, such as tutoring
  • Helping you develop strategies to identify areas of improvement in your studies
  • Staying on track with your studies
  • Supporting you to create an effective study plan, and
  • Suggesting alternative ways to improve your academic progress.

Meet the Indigenous Student Services Team

Other JCU Support Services

Yanti Ropeyarn

Yanti Ropeyarn I Angkamuthi Yadhaykana Woppaburra Meriam
Indigenous Library Liaison Officer  

BCom Mgmt (UNSW), GCertBusAdminGlobal (JCU), GCertTertiaryTeaching (JCU)

Umpa (hello),

My name is Yanti and I am the Indigenous Library Liaison Officer here at JCU. I am currently based at the Eddie Koiki Mabo Library (building 18) on Bebegu Yumba Campus in Townsville. I am here to provide Library support.

What I can help with:

  • Navigating JCU library resources and services webpage
  • Aboriginal and/or Torres Strait Islander research
  • Finding Aboriginal and/or Torres Strait Islander resources
  • Referencing – APA 6th, APA 7th and Harvard
  • End Note (basic)
  • Information skills training - One Search, Google Scholar, databases
  • Developing search strategies
  • First tier IT help – connecting to EDUroam (including troubleshooting) and setting up wireless printing
  • General enquiries – family history, Indigenous collections
  • Referrals – linking you with the person who can help best with your specific query



Virtual via Zoom or Teams – Make an Appointment with Yanti

  • Townsville IERC – Tuesday 9-12pm or Thursday 1-5pm
  • Eddie Koiki Mabo Library – go to the Library Help Desk (ground floor) and ask for Yanti

RATEP is an award winning community-based program which enables Australian Aboriginal and Torres Strait Islander people to become fully qualified teaching assistants and/or registered teachers. It is offered in partnership with the Queensland Department of Education and Training and TAFE Queensland North.

Eligible students who live in locations where there is a RATEP Study Centre can apply through QTAC for entry into the full-time 4-year Bachelor of Education (Primary).

For further information hear from a former RATEP participant, contact or visit the Queensland Government website.

The JCU Student Equity & Wellbeing unit provide an engaging and inclusive experience, operating across Cairns and Townsville campuses. Providing free and confidential support in student Wellbeing and CounsellingAccessAbility Services and Multi-faith Chaplaincy.

The JCU Careers and Employment Service is for all JCU students, offering career advice, action plans, job search strategies, resume checking and Linkedin profile development. Download resources and access online programs to help improve your graduate employment prospects. Search lists for part-time, casual, volunteer, vacation and graduate work opportunities.

The award winning JCU Learning Centre offers all JCU students online and face-to-face access to academic learning support. Access free workshops and short courses, download learning resources and get help with assignments, maths and statistics, exams and more through the website.