COVID-19 Advice for the JCU Community - Last updated: 6 December 2021, 10am (AEST)

Printing from MacOS

Once connected to the JCU Wireless network (see Wireless Guide), follow the instructions below to connect your MacOS device to the student print queues.

  1. Download the correct installation package for your campus: Townsville Student Printers or Cairns Student Printers.

  2. Locate the download file on your computer and double click on it to open the installer.

  3. Follow the on-screen prompts to install the printer queues.

    When prompted for a Username and Password to allow the installation, enter your MacOS credentials NOT your JCU username and password.

  4. Once the installation is complete click Close.

  5. You will now have the Student-Black-Multi and Student-Colour-Multi print queues installed.

The first time you attempt to send a print job to the Student Print queue you will need to open the print queue and click the Refresh icon to the right of the print job you're trying to release. You'll be prompted for your network credentials, enter the following:

  • Name: AD\JCU Username (eg AD\jcxxxxxx)
  • Password: Your JCU password
  • Click OK

Tick the box Remember this password in my keychain to store the credentials on your computer so you don't have to enter them every time you print.

For further information using the devices, see the Device User Guide.