IT Services Help and Support Computer labs Standard Operating Environment
Standard Operating Environment
- Courses
- Future Students
- Current Students
- Research and Teaching
- Partners and Community
- About JCU
- Celebrating 50 Years
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre
- Living on Campus
- Advanced Prawn Breeding Research Hub
- Advanced Analytical Centre
- Applying to JCU
- Alumni
- AMHHEC
- Australian/NZ Students
- Australian Lions Stinger Research
- Boating and Diving
- Australian Tropical Herbarium
- ATSIP
- Careers at JCU
- Association of Australian University Secretaries
- Careers and Employability
- Australian Quantum & Classical Transport Physics Group
- CITBA
- Centre for Tropical Bioinformatics and Molecular Biology
- Chancellery
- CMT
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- COVID-19 Advice
- CSTFA
- Cyclone Testing Station
- Daintree Rainforest Observatory
- Diploma of Higher Education
- Discover Nature at JCU
- Division of Research and Innovation
- Division of Tropical Environments and Societies
- Division of Tropical Health and Medicine
- Staff Intranet
- Economic Geology Research Centre
- Elite Athletes
- Estate
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- GetReady4Uni
- Give to JCU
- Governance
- Information for JCU Cairns Graduates
- Graduate Research School
- Graduation
- JCU Ideas Lab
- Indigenous Education and Research Centre
- Indigenous Legal Needs Project
-
IT Services
- Student IT Essentials
- Staff IT Essentials
- Help and Support
- Stay Informed
-
Secure IT
- Choosing a strong Password
- Cybersecurity
- Data Protection
- Device Security
- Email Safety
- Online Security at Home
- Web Safety
- Malware and Virus Protection
- Keep a clean device
- Protect myself from phishing
- Recover a hacked or compromised account
- Protect your digital reputation
- Report a cybersecurity incident
- Password Manager
- Student Systems
- IT Service Catalog
- About
- Information for Agents
- International Students
- JCU College
- JCU Connect
- JCU Contact Information
- JCU Eduquarium
- JCU Global Experience
- JCU Motorsports
- JCU Prizes
- JCU Sport
- Language and Culture Research Centre
- LTSE
- LearnJCU
- Library
- MARF
- Marine Geophysics Laboratory
- New Students
- Off-Campus Students
- Office of the Provost
- Office of the Vice Chancellor and President
- Open Day
- Orpheus
- Outstanding Alumni Awards
- Parents and Partners
- Pathways to University
- Planning and Performance
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- Researcher Development Portal
- Safety and Wellbeing
- Scholarships @ JCU
- SICEM
- Staff
- Strategic Procure to Pay
- Student Equity and Wellbeing
- SWIRLnet
- TESS
- TREAD
- TropEco
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
General Access Teaching Computing facilities (GATCF) are available on all main campuses of the University, including the Libraries in Townsville and Cairns.
Only current staff and enrolled students have permission to use the computers located in the GATCF Labs. Students and staff are presented with a login box on the computers where they must enter their JCU username and password.
Details on the location, availability and opening hours of GATCF Labs can be found on the General Access Labs page.
Standard Hardware & Software
There is a range of Software applications and utilities installed on all GATCF workstations forming what is commonly referred to as the GATCF Standard Operating Environment (SOE). Students and staff have access to all of these packages after successfully logging in on a GATCF computer.
ICT staff are responsible for the installation, maintenance, and availability of software installed as part of the SOE.
PCs
HARDWARE | STANDARD SOFTWARE |
Standard GATCF PC Labs Dell OptiPlex 7460 AIO, OptiPlex 7760 AIO, Processor: Intel Core i5 8th Gen. Graphics: Intel UHD Graphics 630. HDD: 512GB NVMe SSD. Memory: 16GB RAM. High Performance GATCF PC Labs Dell OptiPlex 7760 AIO. Processor: Intel Core i7 8th Gen. Graphics: NVIDIA GeForce GTX 1050. HDD: 512GB NVMe SSD. Memory: 16GB RAM. Precision GATCF PC Labs Dell Precision Tower 3630. Processor: Intel Core i7 8th Gen. Graphics: NVIDIA Quadro P1000. HDD: 512GB NVMe SSD. Memory: 16GB RAM. | Microsoft Windows 10 Microsoft Office Suite Endnote SPSS Statistics Matlab + Signal Toolbox Adobe Creative Cloud Chrome Firefox Edge OpenJDK PuTTY 7-Zip/Archive Utility VLC Player |
MACs
HARDWARE | STANDARD SOFTWARE |
GATCF Mac Labs iMac 21.5" or iMac 27”. Processor: Intel Core i5 7th Gen. HDD: 512GB SSD. Memory: 16GB RAM. | MacOS Adobe Creative Cloud Atom Audacity Blender Brackets Firefox Chrome Google Earth Pro Matlab Microsoft Office Suite EndNote RStudio SPSS Statistics VLC Player OpenJDK |
Teaching Software
Academic Staff who require specialist teaching software in the GATCF Labs (PC or Mac) should submit a request through the IT Help Desk a minimum of 2 weeks prior to when the software will be required in the Labs for teaching purposes.