
IT Services Help and Support Computer labs Standard Operating Environment
Standard Operating Environment
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IT Services
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Secure IT
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General Access Teaching Computing facilities (GATCF) are available on all main campuses of the University, including the Libraries in Townsville and Cairns.
Only current staff and enrolled students have permission to use the computers located in the GATCF Labs. Students and staff are presented with a login box on the computers where they must enter their JCU username and password.
Details on the location, availability and opening hours of GATCF Labs can be found on the General Access Labs page.
Teaching Software
Academic Staff who require specialist teaching software in the GATCF Labs (PC or Mac) should submit a request through the IT Help Desk a minimum of 2 weeks prior to when the software will be required in the Labs for teaching purposes.
Standard Hardware & Software
There is a range of software applications and utilities installed on all GATCF workstations forming what is commonly referred to as the GATCF Standard Operating Environment (SOE). Students and staff have access to all of these packages after successfully logging in on a GATCF computer.
IT staff are responsible for the installation, maintenance, and availability of software installed as part of the SOE.
GATCF PC Labs
- Microsoft Windows 10
- Microsoft Office Suite
- Endnote
- SPSS Statistics
- Matlab + Signal Toolbox
- Adobe Creative Cloud
- Chrome
- Firefox
- Edge
- OpenJDK
- PuTTY
- 7-Zip/Archive Utility
- VLC Player
- Dell OptiPlex 7460 AIO, OptiPlex 7760 AIO,
Dell Optiplex 7480 and Dell 7080 Small Form Factor - Processor: Intel Core i5 8th Gen.
- Graphics: Intel UHD Graphics 630
- HDD: 512GB NVMe SSD
- Memory: 16GB RAM
- Bluetooth: Unavailable
- Dell OptiPlex 7760 AIO.
- Processor: Intel Core i7 8th Gen.
- Graphics: NVIDIA GeForce GTX 1050
- HDD: 512GB NVMe SSD
- Memory: 16GB RAM
- Bluetooth: Unavailable
- Dell Precision Tower 3630
- Processor: Intel Core i7 8th Gen.
- Graphics: NVIDIA Quadro P1000
- HDD: 512GB NVMe SSD
- Memory: 16GB RAM
- Bluetooth: Unavailable
GATCF Mac Labs
- MacOS
- Adobe Creative Cloud
- Atom
- Audacity
- Blender
- Brackets
- Firefox
- Chrome
- Google Earth Pro
- Matlab
- Microsoft Office Suite
- EndNote
- RStudio
- SPSS Statistics
- VLC Player
- OpenJDK
- iMac 21.5" or iMac 27"
- Processor: Intel Core i5 7th Gen.
- HDD: 512GB SSD
- Memory: 16GB RAM