IT Services Help and Support Computer labs Standard Operating Environment
Standard Operating Environment
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IT Services
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Secure IT
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General Access Teaching Computing facilities (GATCF) are available on all main campuses of the University, including the Libraries in Townsville and Cairns.
Only current staff and enrolled students have permission to use the computers located in the GATCF Labs. Students and staff are presented with a login box on the computers where they must enter their JCU username and password.
Details on the location, availability and opening hours of GATCF Labs can be found on the General Access Labs page.
Standard Hardware & Software
There is a range of Software applications and utilities installed on all GATCF workstations forming what is commonly referred to as the GATCF Standard Operating Environment (SOE). Students and staff have access to all of these packages after successfully logging in on a GATCF computer.
ICT staff are responsible for the installation, maintenance, and availability of software installed as part of the SOE.
PCs
HARDWARE | STANDARD SOFTWARE |
Standard GATCF PC Labs Dell OptiPlex 7460 AIO, OptiPlex 7760 AIO, Processor: Intel Core i5 8th Gen. Graphics: Intel UHD Graphics 630. HDD: 512GB NVMe SSD. Memory: 16GB RAM. High Performance GATCF PC Labs Dell OptiPlex 7760 AIO. Processor: Intel Core i7 8th Gen. Graphics: NVIDIA GeForce GTX 1050. HDD: 512GB NVMe SSD. Memory: 16GB RAM. Precision GATCF PC Labs Dell Precision Tower 3630. Processor: Intel Core i7 8th Gen. Graphics: NVIDIA Quadro P1000. HDD: 512GB NVMe SSD. Memory: 16GB RAM. | Microsoft Windows 10 Microsoft Office Suite Endnote SPSS Statistics Matlab + Signal Toolbox Adobe Creative Cloud Chrome Firefox Edge OpenJDK PuTTY 7-Zip/Archive Utility VLC Player |
MACs
HARDWARE | STANDARD SOFTWARE |
GATCF Mac Labs iMac 21.5" or iMac 27”. Processor: Intel Core i5 7th Gen. HDD: 512GB SSD. Memory: 16GB RAM. | MacOS Adobe Creative Cloud Atom Audacity Blender Brackets Firefox Chrome Google Earth Pro Matlab Microsoft Office Suite EndNote RStudio SPSS Statistics VLC Player OpenJDK |
Teaching Software
Academic Staff who require specialist teaching software in the GATCF Labs (PC or Mac) should submit a request through the IT Help Desk a minimum of 2 weeks prior to when the software will be required in the Labs for teaching purposes.