ICT Services

ICT Services Help and Support Computer labs Standard Operating Environment

Standard Operating Environment

General Access Teaching Computing facilities (GATCF) are available on all main campuses of the University, including the Libraries in Townsville and Cairns.

Only current staff and enrolled students have permission to use the computers located in the GATCF Labs. Students and staff are presented with a login box on the computers where they must enter their JCU username and password.

Details on the location, availability and opening hours of GATCF Labs can be found on the General Access Labs page.

Standard Hardware & Software

There is a range of Software applications and utilities installed on all GATCF workstations forming what is commonly referred to as the GATCF Standard Operating Environment (SOE). Students and staff have access to all of these packages after successfully logging in on a GATCF computer.

ICT staff are responsible for the installation, maintenance, and availability of software installed as part of the SOE.

PCs

HARDWARE

STANDARD SOFTWARE

Standard GATCF PC Labs

Dell OptiPlex 9030

Processor: Intel core i5

Graphics: HD4600 Graphics

HDD: 256GB SSD

Memory: 8GB

DVD: 8x DVD+/-RW Drive

Precision GATCF PC Labs

Dell Precision Tower 5810

Processor: Xeon Processor E5-1620 v3

Graphics: NVIDIA Quadro K620

HDD: 256GB SATA SSD

Memory: 8GB DDR4 RAM

DVD: 8x DVD+/-RW Drive

Microsoft Windows 10 operating system

Microsoft Office 2016 Suite - Word, Excel, Access, PowerPoint, Publisher

SPSS

Matlab R2017b

Adobe Master Collection CC

Firefox

Internet Explorer

Adobe Flash Player

Sun JRE

QuickTime Lite

PuTTY Terminal

7-Zip/Archive Utility

Endnote X8

Adobe Acrobat DC

VLC Player

Defender (SCEP) Anti-virus

MACs

HARDWARE

STANDARD SOFTWARE

Standard GATCF Mac Labs

iMac

Processor: Intel core i5, 2.7GHz

Memory: 8 GB

Creative Arts GATCF Labs

iMac 27”

Processor: 3.5Ghz Core i7

Graphics: NVIDIA GEFORCE GTX 780M

HDD: 1TB Fusion Drive

Memory: 32GB DDR3 SDRAM

Mac OSX 10.12.6

Adobe Acrobat

Adobe After Effects CC

Adobe Audition CC

Adobe Bridge CC

Adobe Dreamweaver CC

Adobe Edge Animate CC

Adobe Fireworks

Adobe InCopy CC

Adobe InDesign CC

Adobe Media Encoder CC

Adobe Muse CC

Adobe Photoshop CC

Adobe Photoshop Lightroom

Adobe Prelude CC

Adobe Premiere Pro CC

Blackboard Collaborate

FileZilla

Firefox

Microsoft Office

EndNote

SCEP Anti-Virus

Teaching Software

Academic Staff who require specialist teaching software in the GATCF Labs (PC or Mac) should submit a request through the IT Help Desk a minimum of 2 weeks prior to when the software will be required in the Labs for teaching purposes.