ICT Services ICT Service Catalog Shared Mailbox Account Registration

Shared Mailbox Account Registration

Purpose

The Shared Mailbox Account Application Form should be used to register for a Shared Mailbox account which allows for a nominated account administrator to have control over the permissions of the account.

The Shared Mailbox administrator can advise of the mailbox name, email alias, permissions for each staff member for the Exchange Online Mailbox. This Shared Mailbox used for Divisions and Colleges to maintain a centralised area for email information that needs to be accessed by multiple Staff members.

Application Process

  1. Complete the electronic Shared Mailbox Account Application Form located in the ICT Catalogue.
  2. Once you click the Submit button on the form it generate a ServiceNow job for this request.
  3. Please contact the ICT Help Desk if you have any further questions or require assistance in completing this form.