ICT Alert 1799297236

Planned maintenance for Multiple Systems
Times are in Australian Eastern Standard Time (AEST)

When: 6th December 2019, 7pm to 8th December 2019, 5pm
Clients affected: Staff and students

'Multiple Systems' is scheduled for planned maintenance. This service disruption is expected to be resolved by 8 December 5pm.

Current status

All planned maintenance and upgrades scheduled for the weekend outage have been completed successfully. All services have been restored.


Technology Solutions have a planned Major Outage scheduled to begin 7pm Friday 6th December until 5pm Sunday 8th December. During this time, services will be intermittently or completely unavailable. These services include, but not limited to:

  • Network connectivity
  • Password reset services
  • Phone services
  • eStudent
  • eAcademic
  • MyHR
  • MediaSite
  • LearnJCU
  • Staff Online
  • Students Online
  • Student Management Systems

- Check back for updates.

Get help Please contact the IT Help Desk during business hours if you require further information.