ICT Alert 1622227286

Mackay
Planned maintenance for Network Access
Times are in Australian Eastern Standard Time (AEST)

When: 23rd September 2017, 8am to 24th September 2017, 5pm
Clients affected: Staff and students

'Network Access' is scheduled for planned maintenance. This service disruption is expected to be resolved by 24 September 5pm.

Current status

Planned maintenance to the JCU network will affect the Mackay Base Hospital, Mater Hospital, and Griffin Street accommodation in Mackay this weekend.

Beginning 8 am Saturday 23rd, there will be a full network outage expected to last no more than an hour, after which, clients may experience intermittent access to specific services until 5 pm Sunday 24th, 2017.

If you have any problems connecting to the network after 5 pm on Sunday 24th of September (AEST), please contact the IT HelpDesk at the start of the next business day, so service disruptions can be addressed.

- Check back for updates.

Get help Please contact the IT Help Desk during business hours if you require further information.