ICT Services Stay Informed ICT Alert 1880974367

ICT Alert 1880974367

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Service outage for FinanceOne | Student Services
Times are in Australian Eastern Standard Time (AEST)

When: 29th May 2019, 12:02pm
Clients affected: Staff and students

On the 29th May at 12:02pm, 'FinanceOne; Student Services' has experienced a service outage. We hope to have this resolved as soon as possible, we apologise for any inconvenience.

Current status

At 12:02 an outage occurred which affected Students and Stuff on multiple systems including Student Management, Finance One, eStudent and JCU App.

Services were restored by 12.20pm.

Investigations are ongoing with regards to the root cause.

ICT apologies to all those affected by this service disruption.

- Check back for updates.

Get help Please contact the IT Help Desk during business hours if you require further information.