Mobiles and Telephony

James Cook University (JCU) Technology Solutions (IT Services) provides and supports a variety of phone-based communication options for staff, including Avaya desktop phones and mobile phones.

• Mobile Phone and Wireless Data Information - Mobile Services available to JCU staff, phones, tablets and data packs, costs and information.
• Teleconference Options - JCU offers several options for teleconference or conference calls: Avaya Handset (up to 6 participants), Microsoft Teams, Zoom and teleconference bookings via Chorus Call.
• Forms - Staff members can request a desk phone, purchase a mobile phone, tablet or SIM card or request or cancel a data plan.

JCU uses AVAYA desktop handsets on campus, select your phone model below to view the appropriate user guide.

Mobiles & Tablets

• Setup Eduroam on your Mobile Win or Mac or Tablet  iOS or Android
• Setup Email on your Mobile or Tablet iOS or Android
• Download O365 Office for your Mobile or Tablet