Information for Agents

Information for International Education Agents

Welcome to the home of resources for agents and partners representing James Cook University.

We establish partnerships with Education Agents who share our vision of delivering quality services, experiences, and education to students. As an agent, you have an important role of representing JCU with integrity and accuracy to students in the pursuit of quality international education.

Find out how to become a JCU agent.


JCU International Team

The International Admissions Team manage enquiries relating to student applications. 
Contact JCU International Admissions 

The International Compliance Team ensure the University complies with regulatory requirements which apply to the delivery of education services to international students, along with administering commission payments and other foreign funding arrangements.
Contact JCU International Compliance 

The International Development Team oversee the recruitment of international students to the University. The Team has staff in Cairns and Townsville, as well as India, Indonesia and Sri Lanka.
Contact JCU International Development 

The International Relations Team facilitates international partnerships, inbound and outbound mobility, and the recruitment of students from Europe and The Americas.
Contact JCU International Relations

The International Student Support Team provide international students with support including pre-arrival, during study, and beyond graduation.
Contact JCU International Student Support 


JCU Promotional Materials

Study Guides

JCU produces a range of publications and marketing materials for prospective international students. International Study Guides are available via our website, or order print copies for your office by following the instructions below.

Promotional material can be ordered directly from JCU in three simple steps:

  1. Log in to your Ascent One account.
  2. To place an order, go to Home > Promotional Material > Order Material and select James Cook University. Select Next to move to Step 2 and select the item(s) to order and enter the quantity. Step 3 will allow you to update the recipient list, enter a message to the recipient(s), and select a preferred dispatched date, and other options.
  3. Select Place order to confirm and submit your order.

You can also track the promotional material you have placed on order in Ascent One. Go to Home > Promotional Material > Track Status to review or cancel your order (only pending orders can be cancelled).

JCU Social Media

  • The JCU YouTube account is a great resources for student testimonials, campus tours and program information.
  • Check out our Facebook and Instagram accounts for the latest news and activities from our campuses.

Marketing Toolkit

Contact us if you would us to provide you with other marketing materials to assist you in promoting James Cook University.


Visit our campuses

Would you like to visit our Cairns or Townsville campus, or arrange a tour for a prospective student?
Contact the JCU International Team with information about the purpose of your visit, travel datas, and program of interest and we will be happy to arrange a tour.


Education Services for Overseas Students Legislative Framework (ESOS)

James Cook University is a registered higher education provider (CRICOS Provider Code 00117J) that offers education services to overseas students. To provide education and training services to international students the University must comply with rules and regulations required by the Australian Government and the national regulator TEQSA (Tertiary Education Quality and Standards Agency).

The ESOS Framework incorporates the:

  • ESOS Act 2000
  • ESOS Regulations 2001
  • The National Code 2007
  • The Tuition Protection Service (TPS)

Your obligations as our agent under the ESOS Act include but are not limited to:

  • Promote JCU courses with integrity and accuracy and recruit students in a sincere, ethical and responsible manner.
  • Ensure that the student is a Genuine Temporary Entrant with a genuine intention to stay in Australia temporarily for the purpose of studying.
  • Provide students with accurate information in respect to the University, facilities, courses, fees, entry requirements, living in Australia (including location, costs of living and accommodation) and visa requirements.
  • Comply with the University’s Simplified Student Visa Framework.
  • Submit advertisements and promotional material relating to the university to JCU for approval.
  • Provide information for an annual review of performance.
  • DO NOT facilitate the enrolment of a student who you believe will not comply with the conditions of his or her student visa.
  • DO NOT provide immigration advice where not authorised under the Migration Act 1958 to do so.

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