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Getting to JCU / Arrival Service

A free arrival service is available for all new international students arriving in Cairns and Townsville from 10 - 23 February 2020 for Teaching Period 1 2020.

Registration has now closed to book the free arrival service for TP1 2020. If you are arriving between 10 - 23 February and would still like to be met on your arrival in Townsville or Cairns, please email the International Student Support team on with your JCU student ID number, flight and accommodation details.  Please note that we require 48 hours notice of your booking to ensure that you are met on your arrival.

Service availability

The Arrival Service is only available for a two week period at the beginning of every Teaching Period. If you intend to arrive outside of the available arrival service period, you will need to arrange your own transport to your accommodation or consider alternative local transport services.

Before travelling

If you are a Townsville Campus student and your flight arrives at the Cairns International Airport, you need to make your own travel arrangements between Cairns and Townsville. Qantas, Virgin Australia, Greyhound Australia and Queensland Rail offer transport between Cairns and Townsville.

As the services transports you to your accommodation, ensure you have arranged your temporary or permanent accommodation before booking an Arrival Service.

On arrival at JCU

Once you arrive in Cairns or Townsville Campus you will need to check-in with the International Student Support team at JCU's Student Centre (Building A1 in Cairns and Building 134 in Townsville).

You will be met on your arrival by a representative of JCU's arrival service company and taken to your pre-arranged accommodation and important information will be provided to you for the first 24 hours after your arrival.

Alternative local transport services

Townsville and Cairns both have reliable taxi services.

A taxi meter is used and will determine the cost of your travel:

  • Townsville airport to JCU: approximately AUD$40
  • Cairns airport to the city centre: approximately AUD$30

There are taxis available which service all arrival ports in Cairns and Townsville.

More information

For more information contact JCU's International Student Support team by email on