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We’re here to answer all your questions about studying at JCU. Contact us to discuss courses, scholarships, applications or anything else you can think of.
Prospective students
If you’re looking for detailed answers and resources, our Contact Form will point you in the right direction. Fill out the form and be matched with the university representative best situated to answer your specific questions.
Make an enquiry via our contact form
Call us: + 61 7 4781 5601
Live chat with a staff member from the JCU International team. Get your questions answered in real time between the hours of 8am to 4pm AEST. A link will appear below if an agent is available.
Connect with our Student Ambassadors
Graduate Research School enquiries
If you have a particular question about Higher Degree Research applications or selecting a research degree, please email the Graduate Research School directly.
Email: grs@jcu.edu.au
In-country information for prospective students
JCU's in-country teams attend and host a range of events for prospective international students. Engage with our experts for personalised advice on the international student experience. We may be at an event close to you. Discover where you can meet our team in your country.
To contact one of our in-country JCU staff directly, use the contact details below.
Barbara Butchart
Senior Regional Manager, Africa
Email: barbara.butchart@jcu.edu.au
Phone: +267 72303 200 (Whatsapp)
Oluwaseyi Areo
Regional Manager, West Africa
Email: oluwaseyi.areo@jcu.edu.au
Phone: +234 80352 20870
Komal Prabhu
Senior Regional Manager, South Asia
Email: komal.prabhu@jcu.edu.au
Phone: +91 97907 35980
Farah Menezes
Regional Manager, South Asia
Email: farah.menezes1@jcu.edu.au
Phone: +91 74004 55518
Johnel Oliquino
Regional Manager, Southeast Asia
Email: johnel.oliquino@jcu.edu.au
Phone: +63 91900 05638 (Whatsapp, Viber, Wechat, Zalo)
Thi Dau (Phoebe)
Country Manager, Vietnam
Emma Schwartz
Regional Manager, North America
Email: emma.schwartz1@jcu.edu.au
Ruth Law
Regional Manager, Europe
Email: ruth.law@jcu.edu.au
Study Abroad and Exchange enquiries
If you have a question about inbound study abroad opportunities or applications, please email the Global Experience Team.
Email: globalexperience@jcu.edu.au
Questions about inbound exchange programs should be directed to your home university’s international office or team.
Current students
The Student Centre is the first point of contact for all JCU General Student enquiries. The team can provide advice on enrolment, subjects, fees, support services, scholarships, exams and more.
Visit the Student Centre website
Email: enquiries@jcu.edu.au
Agents and Representatives enquiries
If you are a student looking to find a JCU authorised representative/agent
James Cook University works with authorised education agents around the world who assist students with course advice and application support. To find a JCU agent in your country, please visit the website.
For agent business enquiries
We establish partnerships with authorised representatives and education agents who share our vision of delivering quality services, experiences, and education to students.
If you are interested in becoming a JCU authorized agent, you can find out more information here.