Step 1

The first step is to ensure your intended program of study is “VA approved”.  JCU cannot apply to the VA for a ‘blanket’ approval of all programs. Each program is approved on a case-by-case basis only as a veteran applies. Once approved, a program will remain on the approval list indefinitely (unless changes to the program make it ineligible).  A list of already approved programs can be found on the VA WEAMS website (click on ‘search by country’ on the right hand side of the page).

If the program you wish to undertake is not listed or you have an enquiry, please contact the JCU International Compliance Officer (Sponsored Students).

Not all programs at JCU are eligible for US Veterans Affairs. To be eligible, a program cannot be ‘external’ (online) and even if it is an ‘internal’ program, you will not be able to choose any external mode subjects.  Please refer to the JCU website for course specific information such as study mode and the types of subjects you would be required to take.

Step 2

You must apply directly to the VA for benefits. Please refer to the VA website information for foreign school enrolments.

When applying, the preferred option is to apply online through the Veteran Online Application website, commonly referred to as VONAPP or you can download a paper application form from the VA website.

Step 3

Once you have applied to the VA, you will receive a Certificate of Eligibility from the VA.  You should send a copy of this document to the JCU International Compliance Officer (Sponsored Students). This document will confirm which benefit chapter applies, the length of time for which you can receive benefits, and the percentage of benefits available.

Step 4

If you have not already, lodge an application to study at JCU in your chosen program.  If successful you will receive a Letter of Offer from the JCU admissions office detailing the program fees, duration etc.

To proceed further you will need to accept the offer formally. To do this, you need to complete all the required paperwork, send any original Transcripts or other documentation specified, and pay an upfront “commencement deposit”.  You cannot use your benefits to cover the deposit, this will be required upfront regardless and the amount will be stipulated on your Letter of Offer.  It is possible to apply to reduce the amount on the basis of your benefits however the amount payable upfront will not be reduced to zero.

Step 5

Benefit amounts and the timing and method of release will depend on the benefit chapter.  For example, Chapter 33 (Post 9/11) tuition benefits will not be released to JCU until you have arrived and enrolled in classes and JCU has verified your enrolment to the VA.  Benefits will continue with enrolment verification required on a semester basis. Living allowances will be paid directly to you based on the information you provide to the VA in your application.

If you have paid money to JCU to secure your admission and the VA tuition payment exceeds the balance required by JCU, you can seek a refund.

Please be aware that the VA can only release tuition benefits to JCU by cheque.  Cheques are usually not received for at least 3-4 weeks after semester begins, arrive in US dollars and must be banked by JCU to exchange for Australian dollars. This means that the funds may not be available to JCU, and therefore any subsequent refund of credit balance, for at least 6 weeks after classes start each semester.

It is highly recommended that students register for the VA e-benefits system to monitor payments and alert JCU when tuition cheques are released.

Contact

If you have specific questions on any of the chapters or eligibility requirements, please contact:

Buffalo VA Regional Office (Foreign Schools)

PO Box 4616
Buffalo NY 14240 – 4616
USA
Tel: 716 857 3196 or 716 857 3197
Or go to the VA website

If you would like to contact our office for further information, to discuss your loan program in detail, or for assistance with applications and forms, please feel free to contact:

International Compliance Officer (Sponsored Students)

James Cook University
Townsville, Queensland, 4811
Australia

Email: FinancialAid@jcu.edu.au

Phone: 61 7 47815507

We also appreciate suggestions and improvements for our site to make it more informative and useful to interested students.