Delegate Registration

All registration fees are in Australian Dollars ($AUD) and are subject to 10% Australian Goods and Services Tax (GST).

Credit card payments

Our secure server will process Mastercard and Visa. Charges on your credit card statement will appear as ‘James Cook University Australia’. Credit card details are not retained on file by law.

Cheque payments

Payment by cheque is not acceptable.

Bank transfer (EFT) payments

Payment via bank transfer (electronic funds transfer – EFT) is acceptable by following instructions as part of the registration process.

Please note, conference registration will not be finalised until all registration fee payments have been made.

Changes to registration

To add components to your registration (for example, a ticket to the Conference Dinner), delegates should submit a separate registration for the additional components and complete the necessary payment process (see payment options, above).

To cancel a component of your registration and, if relevant, receive a refund, please contact ISGA@jcu.edu.au

Where initial registration was paid via credit card, refunds can only be debited to the credit card used in the initial registration.

An alternate person may be substituted if you are unable to attend the Conference. An alternate Accompanying Person's name may also be substituted for an Accompanying Person's registration. Substitutions are subject to a $30.00 administrative fee and should be arranged by completing a separate registration and payment process.

Cancellation and refund

A 50% refund will be granted less a $60.00 administration fee per registration for cancellations received between 15 January 2018 and 06 April 2018.

No refund will be granted for cancellations received after 7 April 2018.

Approved refunds will be processed and issued by no later than 31 July 2018.

Insurance

Delegate registration fees do not include insurance of participants against accidents, sickness, cancellation, theft, property damage or loss.  Participants are advised to take out adequate personal and/or travel insurance.