JCU Contact Information

JCU Contact Information

Our Student Centre is the number one point of student contact. Our staff will provide advice on courses, enrolment, subjects, fees, support services, scholarships, exams and even directions.


Townsville (07) 4781 5255

Cairns (07) 4232 1000

Freecall within Australia 1800 246 446


General enquiries may be forwarded to enquiries@jcu.edu.au

Discipline-specific enquiries should be forwarded to the relevant Divisional Enrolment Team.

All official correspondence



Postal address

University Secretary
James Cook University
Townsville QLD 4811, AUSTRALIA

For other enquiries, please contact:

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JCU Contacts database

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CRICOS Provider Code: 00117J

CRICOS Provider Code: 00117J
The Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) is a register of Australian education institutions and courses for the provision of teaching to overseas students studying onshore in Australia on a student visa. For more information visit the Queensland Department of Education website.