About Us

The JCU Halls of Residence was formed on 1 January 2001 to centralise the management of the University's own residential Halls, University Hall, Western Hall and Rotary International House. From February 2002, the addition of 250 beds at George Roberts Hall established JCU Halls of Residence as one of the largest fully-catered University Halls in Australia.

In 2004, the accommodation offered by JCU Halls of Residence increased further with the addition of 80 beds at Rotary International House. Western Courts was established in early 2008 to offset the closure of Western Hall in late 2007.

Business hour contacts

During business hours, all general enquiries, account enquiries and payment enquiries may be directed to our Client Service Officers.

Client Service Officers act as liaisons between residents and departments both within the Halls and at JCU. Please let them know if you require assistance or if you need to contact any staff in our Catering, Housekeeping or Maintenance departments.

Client service officer contacts

George Roberts HallUniversity HallRotary International HouseWestern Courts
07 4781 559007 4781 577707 4781 559207 4781 5591 

After hours contacts

After hours you may contact the Duty Residential Assistant (Duty RA) or Senior Residential Assistant (Senior RA). If they are not able to assist, they will direct you to your hall office during business hours.

The Coordinator of Residential Life is available to assist with any concerns and may be contacted directly on 0418 769 672.

The Senior RA and Coordinator of Residential Life reside on campus.

JCU Accommodation office

To apply for on-campus accommodation, as well as off-campus and homestay options, please refer to JCU's Accommodation website.