Help for students using Mediasite

Guidelines to playing recorded lectures

Step one

You will need a good broadband internet connection.

Step two

You will need a reasonably good operating system with a recommended browser:

Operating SystemBrowser
Apple Mac OS X 10.10 or higher Firefox, Chrome, or Safari
Microsoft Windows 10, Windows 8 or Windows 7 Firefox, Chrome, or Edge
iPad/iPhone using Apple iOS 8.0 or higher Firefox, Chrome, or Safari
Android 4.4 or higher Firefox or Chrome

Still need help?  Check the known issues to see if there is a current issue which may be affecting playback. If none match your problem contact the IT Helpdesk.

Staff members looking for help on Mediasite

Mediasite video assessment submission

If you have been asked by your lecturer to use Mediasite for video assessment submission, return to your LearnJCU subject site for guidelines and advice as it may be specific to the task assigned.

If you cannot see any guidelines or advice on your subject site please get in contact with your lecturer.