Synchronous communication

Strategies for learning and teaching

Within online learning environments, synchronous communication tools enable real time communication and collaboration in a ‘same time-different place’ mode. This type of communication also promotes collaboration, allows for immediate response and feedback, and can take place irrespective of distance. Online conferences, chat rooms and student response systems are examples of synchronous communication techniques used in blended learning. Tools such as Blackboard Collaborate also offer functions which allow for simultaneous viewing of whiteboard drawings, sharing of images and simultaneous internet browsing, creating a more engaging learning environment.

Supported  technologies

Blackboard Collaborate Ultra
Experience Collaborate Ultra with a new intuitive interface that gives a smooth, clutter-free experience and puts everything at your fingertips.

GoSoapBox is a Bring Your Own Device (BYOD) Student Response System where students use Wi-Fi enabled devices on campus to interact online with their lecturer and peers before, during or after a face-to-face class. The tool promotes student engagement in an active learning approach.  It has features where students can indicate their level of understanding through the Confusion Barometer; and lecturers can create quizzes and polls, discussion topics/questions. All data can be exported by the lecturer for later analysis and response. GoSoapBox is compatible with a variety of mobile devices such as laptop computers, tablets and smartphones.

Staff use

Student use

Students should not register for an account. To participate in a GoSoapBox event they need to:
  1. Open
  2. Type the Access Code provided by the academic staff member
  3. Click Join Now

Additional resources

Blackboard Collaborate Best Practices
Advice from Blackboard about optimising use, promoting adoption and maximising success with Collaborate. Includes best practice briefs such as Top Ten Habits of Highly Effective Blackboard Collaborate Moderators.