Browser settings for using with LearnJCU

Browser settings for using with LearnJCU

The following browser settings are recommended for the most compatible experience with LearnJCU (Blackboard 9.1 SP13)

Browser

Settings

Internet Explorer

(Windows only)

icon ie

Enable Cookies

Tools > Internet Options > Privacy > Advanced > Check "Override Automatic Cookie Handling (accept 1st party; Prompt 3rd party)" and check the option to always accept session cookies. OK and OK back to browser.

Enable Javascript

Tools > Internet Options > Security Tab > Internet > Custom Level > Scroll down to Scripting and enable "Active Scripting," "Allow Programmatic clipboard access," "Allow status bar updates via script," "Allow websites to prompt for information ...," and "Scripting of Java applets".
OK back browser.

Enable Status bar

View > Toolbars > Check "Status Bar".

Get New Page Each Visit

Tools > Internet Options > General Tab > in Browsing history section, click the Settings button > select "Every time I visit the webpage." OK and OK back to browser.

Pop-up Blocker Settings

Tools > Pop-up Blocker > Pop-up Blocker Settings ... > Add jcu.edu.au and learnjcu.jcu.edu.au > Close back to browser.

Trusted Sites

Tools > Internet Options > Security > Trusted sites > Sites > Uncheck "Require server verification for all sites in this zone" Add jcu.edu.au and learnjcu.jcu.edu.au > Close and OK back to browser.

Discussion Board Issues

Tools > Internet Options > Security Settings > Custom Level > scroll down to Miscellaneous and set “Launching programs and files in an IFRAME” to Prompt. OK and OK back to browser.

Mozilla Firefox

(Windows and Mac)

icon firefox

NOTE: for Mac OS X browsers, access preferences via the Application Menu (ex. Firefox>Preferences).

Enable Cookies

Tools > Options > Privacy > History pane: Use custom settings for history > Cookies > select “Accept cookies from sites” and "Accept third-party cookies." OK back to browser.

Enable Javascript

Tools > Options > Content > check the “Enable Javascript” box. OK back to browser.

Get new page each visit

Tools > Options > Privacy > History pane: Use custom settings for history > select "Clear history when Firefox closes.“ Click Settings and select "Cache.” OK and OK back to browser.

Popup Blocker Settings

Tools > Options > Content > Click the “Exceptions” button next to Block Pop-up Windows > Add cu.edu.au and learnjcu.jcu.edu.au > Click Allow and Close. OK back to browser.

Clear Browser Cache

Tools > Clear Recent History > Select Cache. OK back to browser.

Google Chrome

(Windows and Mac)

icon chrome

NOTE: for Mac OS X browsers, access preferences via the Application Menu (ex. Chrome>Preferences).

Enable Cookies

Settings > Show advanced settings > Privacy > Content Settings... > Cookies > check "Allow local data to be set.." OK and close Settings tab back to browser.

Enable Javascript

Settings > Show advanced settings > Privacy > Content Settings... > Javascript > check “Allow sites to run Javascript”. OK and close Settings tab back to browser.

Get new page each visit

Settings > Show advanced settings > Privacy > Content Settings... > Cookies > Select "Keep local data only until I quit my browser” OK. Close Settings tab back to browser.

NOTE: This will also clear your cookie each time the browser is closed. Unfortunately, Chrome doesn't have a mechanism to automatically clear only the cache. You could alternatively just routinely clear the browser cache (instructions provided below).

Popup Blocker Settings

Settings > Show advanced settings > Privacy > Content Settings... > Pop-ups > Click the “Manage exceptions” button > Add jcu.edu.au and learnjcu.jcu.edu.au > set behaviour to "Allow." OK and close Settings tab back to browser.

Clear Browser Cache

History > Clear browsing data: Select "the beginning of time" from the "Obliterate..." drop down, Select "Empty the cache" and click the Clear browsing data button. Close Settings tab back to browser.

Safari

(Mac only)

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All Settings

Safari Menu > Preferences > click Security icon > Check: Enable Plugins, Java, & Javascript.

Clear checkbox on "Block Popup Windows."

Accept Cookies > select "Only From Sites I Visit."