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Smith, C. (2008) Building effectiveness in teaching through targeted evaluation and response: connecting evaluation to teaching improvement in higher education. Assessment and Evaluation in Higher Education, 33(5), 517-533.
Tucker, B. (2014) Student evaluation surveys: anonymous comments that offend or are unprofessional. Higher Education, 68(3), 347-358.
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Race, P. (n.d.) Using feedback to help students to learn (PDF, 137 KB).
Svinicki, M.D. (2001) Encouraging your students to give feedback (PDF, 48 KB). New Directions for Teaching and Learning, 87 (Fall, 2001): 17-24.
What can I learn from student ratings?
Magna 20 Minute Mentor Video
Connecting with YourJCU Student Feedback: Unpacking your reports, benchmarking, closing the loop, evidence building
Presentation to JCU staff by Dr Glenn Harrison and Jodie Simpson, July 2015