
LTSE Online Teaching Tools Known Issues
LearnJCU Known Issues
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LTSE
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Online Teaching Tools
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Assessment Tools
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Managing Content
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- Panopto Video Capture
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Panopto Video Capture
- Video Capture Guidelines
- Access Panopto in LearnJCU
- Add a copyright notice
- Add video to content area
- Add video quiz to content area
- Ad-hoc Lecture Capture
- Create video in subject folder
- Copy/move videos
- Deploy auto captions
- Download Panopto Desktop Recorder
- Embed video into Ultra Doc
- Finding and Relinking Videos
- Lecture Capture Enabled Rooms
- Lecture Capture for Learning
- Link subject folder in content area
- Low-touch Lecture Capture
- Share videos
- Using Panopto outside of Learning and Teaching
- Video Assessment
- Peer Review
- PebblePad ePortfolios
- Planning Sessions
- Polls in Collaborate
- Progress Tracking
- Release Conditions
- Respondus Secure Online Exams
- Safe Assign
- Splash screens
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- Student Netiquette
- Subject Site Banners
- Subject Site Setup
- Submission Receipts
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- Support - Ask LearnJCU
- Teach with Tech Ebook
- Test Response Download
- Test Settings
- Tips for Teaching Online
- Ed Tech Zone - Webinar Recordings
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Assessment@JCU
- Designing Alternative Assessment
- Assessment Methods
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Assessment Tools
- Assessing Group Work
- Assessment Case Studies
- Assessment Methods
- Filter Grade Centre
- Inline Marking
- Grade Centre Setup
- Group Assessment Tools
- Marking and Feedback
- Multiple Choice Questions
- Peer Review
- Respondus Secure Online Exams
- Respondus FAQs
- Safe Assign
- Submission Receipts
- Test Response Download
- Test Settings
- Timezones
- Video Assessment
- Assessment Case Studies
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Issues that are detected within our virtual learning environments are listed here and include workarounds.
Affected: | Staff and Students |
Description: | When using Firefox on JCU controlled computers the Panopto Subject Video Folder, accessed via Books and Tools in LearnJCU will not load. |
Workaround: | Use Chrome. |
Affected: | Staff and Students |
Description: | Some combinations of Assessment dropbox setup and mark entry prevent students from accessing all their feedback. A common example of when this happens is detailed below: |
Workaround: |
Detach any unused rubrics. In all cases, undo override and re-enter mark for each student on the marking page. For multiple attempts, undo override and re-enter mark in attempt mark oval. Contact learnjcu@jcu.edu.au for more options |
Affected: | Students submitting group assignments |
Description: | When submitting a group assignment students will sometimes receive an error that their 'name is not on the list' and they will not be able to proceed. |
Workaround: | Create a new group and move the impacted students into it will allow them to submit. |
Affected: | Educators using the inline marking tool (Annotate) and students viewing the document within LearnJCU |
Description: | When a document is to LearnJCU and is shown within the page the way it displays may not reflect the actual formatting within the document. Certain elements, such as fonts, styling, footnotes, page numbers and tables may not render correctly or at all. |
Workaround: | Download the original document by clicking the three dots above the in-line grader and selecting 'Download Original File'. All files can be downloaded in bulk in order to save time. PDFs are not impacted by this issue. |
Affected: | Lecturers of Ultra subjects |
Description: | When viewing the student activity report it does not display an indication for all draft saves made by the student. It only shows the first two. |
Technical issue not listed?
This page was updated on: 23 May 2022