Team Leader, Client Services, Townsville
Phone:(07) 4781 4503
Location:Ground Floor, Eddie Koiki Mabo Library – Townsville
- Manages a team of client services librarians, library officers and assistants, to deliver high quality library and
information services, first level information and communications
technologies (ICT) services, and other University information and
referral services, and supports JCU student and staff use of the library
and learning commons facilities.
- Oversees library
service delivery at the InfoHelp service desk and coordinates the
InfoHelp Rovers program.
- Liaises with other areas of the
University relevant to the delivery of library services including
external providers, academic and other professional staff regarding:
digital object repository,
- client services,
- exam scanning, and
services for receipting and debt collection.