Your essential checklists

New Students Your essential checklists

While being a new student can be exciting, there are also many challenges along the way. Use our essential checklists to ensure you have a smooth transition to university life. 

Checklist - before classes start

  • Visit the New Students website, and follow the five steps under the ‘Activate’ button to finalise your enrolment at JCU. For help enrolling, contact
  • Verify your Current Enrolment is correct in eStudent under ‘My Study Plan’
  • Check your fees and charges in eStudent under ‘My Finances’ and make a note of payment due dates and how you can make or defer payments.  For more information on your fees, visit the Fees and Financial Support webpage.
  • Investigate scholarship options at JCU and check to see if you are eligible to apply
  • Register for classes (tutorials and workshops) in eStudent under ‘My Timetable’ to create your personalised timetable – some subjects have automatically allocated class availabilities, others give you some choice.
  • Register for a free short course in Unistart, Maths Refresher, Connect3 or Academic Writing to kick start your studies
  • Read your student email messages and online Student Bulletins regularly.  Find out about the different online student portals you will be using at JCU.
  • Explore Orientation information on the New Students website

O Week

  • Attend Orientation Week information sessions and social activities, and/or work through the online orientation program GetReady4Uni
  • Receive your Student ID Card – you will need this card for printing, library loans and examinations
  • Log on to LearnJCU to find out information from your lecturers about your subjects, including textbook lists, assessment topics, deadlines and grading information
  • Connect your portable devices to the JCU wireless network through the easy steps, or attend a ‘Go wireless – drop in session’and the ‘IT essentials’ workshop in O Week
  • Download the JCUMobile App to access everything at your fingertips and become part of our virtual community through JCU Facebook, Twitter, Instagram and LinkedIn
  • Register for AccessAbility Services if you have a disability, health condition or injury that might impact your studies
  • Familiarise yourself with free student services at JCU – Student Centre, Library, Counselling, Student Wellbeing, AccessAbility Services, Accommodation, Careers and Employment, Learning Advisors and Student Mentors
  • Investigate the various options for transportation to and from university, including permit parking
  • Ask for help – if you have any queries access ‘AskUs’ on the JCU website to find out answers to commonly asked questions,contact InfoHelp for technology assistance, or contact the StudentCentre for help

Week 1

  • Check your personalised subject timetable in eStudent.  If you are still wait listed for any classes, please email
  • Know where your classes are located using campus maps or the JCUMobile App, the names of your lecturers, and how you can contact them.  Make sure you read your subject outlines on LearnJCU.
  • Checkout the helpful resources at The Learning Centre online – see tips on ‘Getting Started’ with your time management, assignments,exams and much more
  • Create weekly and semester study planners to help stay on track with your studies.   You need to allocate 10-11 hours/week/subject for your weekly planner, and your semester planner should include all assessment items listed in your Subject Outlines in L earnJCU
  • Find out if any of your subjects offer Peer Assisted StudySessions (PASS) and sign up for them
  • Check your studentemails – this is your official communication channel with JCU, your lecturers and tutors so you will need to check it at least twice a week
  • Make yourself aware of important dates on the academic calendar,including payment due dates.  If you are deferring payments to a HELP loan, check your fees are listed in ‘Deferrable Transactions’ under My Finances in eStudent
  • Explore the Library and make sure you know how to access resources. There are a range of free workshops to help you, such as referencing tips and how to find journal articles.
  • Load credit onto your CopyPrint account for printing and photocopying
  • Evaluate your O Weekexperience and go in the running to win a $200 voucher

Week 2

  • Visit the Learning Centre, meet our Learning Advisers and discover the range of workshops designed to help you develop your skills including writing skills,learning techniques, refresher maths skills and much more
  • Email your StudentMentor with any questions or concerns you may have
  • Taket he Library’s interactive InfoSkills Road Trip and learn how to find key information for your assessments
  • Visit the Students page to discover the variety of free workshops, self-help resources and services available to you

Week 3

  • Visit our Careers and Employment webpage to learn how you can kickstart your CareerAction Plan from first year
  • Access the wide range of support services that can help you manage yourself whilst at University including Counselling, Wellbeing and AccessAbility Services
  • Reminder that it is normal to start feeling the pressure around your first round of assessments, so don’t forget the range of support services available to help you.  Make an appointment and have a chat with our friendly staff to get some useful tips and strategies
  • Come along to our ‘Week 3 Check Up’ event on campus to get tips and advice about succeeding at university – see our list of events on the What’s happening webpage
  • Reminder that the Payment Due Date is next Monday. If you are not deferring payment of your fees through a HELP loan, log onto eStudent before Monday to pay your fees.

Week 4

  • Reminder that the Census Date is coming up next week. If you are having doubts about continuing in your enrolled subjects this study period, you will need to make a decision soon to withdrawn before the Census Date to avoid incurring fees.
  • Review the range of support services available to help you succeed at university, and remember it is normal to start feeling some anxiety around your first round of assessments. Make an appointment and have a chat with our friendly staff to get some useful tips and strategies
  • First assignment due dates are coming up – don’t forget about the range of freeworkshops available to you to help you improve your skills and get the grades you want!
  • Attend some of the fantastic social events on campus – ensure you have a healthy balance between study and leisure time. Have a look at our What’s happening page to find social events on campus.

What now?

Students website
This is your hub! All current student information is available on the Students website – from re-enrolling, financial information, assessment and exams, important dates, academic and personal support services and more. You can find the link to the Students website on the top of every JCU page under 'Student'.

How JCU will communicate with you
University communication:
All official communication regarding your enrolment is sent to your JCU email account. You must check your email regularly to ensure you don't miss anything important.

Subject communication
Most subject communication is via LearnJCU. Your lecturer for each subject will post regular comments and announcements, and most of your subject material is available here. However, if you are having problems with an assignment or deadline you need to contact your lecturer directly by email.

Finding help
If you have a question, check out Ask Us – it’s a 24/7 online enquiry database with more than 1,000 commonly asked questions. Ask Us has information on enrolments, support services, academic help, fees, scholarships, social events, calendars – everything!

If you can't find your question on Ask Us, drop in or email the Student Centre. The staff will be able to help you with all of your questions.

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