New Students Your Essential Checklists

Your Essential Checklists

While being a new student can be exciting, there are also many challenges along the way. Use our essential checklists to ensure you have a smooth transition to university life.

Checklist - before O Week

  • Visit the New Students website, to access the JCU App under the ‘Activate’ button to finalise your enrolment at JCU - contact if you require assistance.
  • Verify your Current Enrolment is correct in eStudent under ‘My Study Plan’.
  • Check if you are eligible for a HELP-Loan, please complete the Commonwealth Assistance forms by Payment Due Date. To defer payment of your subject fees, log in to eStudent, click on the 'My Commonwealth Assistance' tab and submit the relevant form(s):
  • Register for classes (tutorials and workshops) in eStudent under ‘My Timetable’ to create your personalised timetable – some subjects have automatically allocated classes, while others give you some choice.
  • Order your Student ID Card
  • Kickstart your studies with a range of free short courses to help develop your academic skills, or download The Learning Centre workbooks if studying off campus.
  • Consider ways you can support your personal wellbeing while studying as it is key for success. Think about ways you can balance commitments to fit relaxation, recreation and exercise into your study plans.
  • Log into your JCU Student Email account and check messages regularly.  Contact InfoHelp if you have any technical issues.
  • Investigate scholarship options at JCU and check to see if you are eligible to apply
  • Visit the JCU Safety and Wellbeing website to find out more about the university’s commitment to providing a safe and welcoming learning environment.
  • Download the 2019 Ask Us cards for On-Campus Students and Off-Campus Students to have free support service information at your fingertips.

O Week

  • Attend Orientation Week information sessions and social activities, and work through the GetReady4Uni modules online to find out more about Student Essentials, Academic Success, Student Support, Orientation, and Uni Life.
  • Check your fees and charges in eStudent under ‘My Finances’ and review your fees, charges, due dates and deferral options.  For more information on your fees, visit the Fees and Financial Support webpage and watch the Costs of Going to University presentation.
  • Log on to LearnJCU to find out information from your lecturers about your subjects, including textbook lists, assessment topics, deadlines and grading information.
  • Get organised early and create weekly and assessment study plans - don’t forget to allocate a minimum of 10 hours/week/subject of study time.  Download planners from The Learning Centre under ‘Getting Started’.
  • Find out about Student IT Essentials at JCU.  Learn about JCU free software (Office 365), computers, printers, email and wireless networks.
  • Become part of our virtual communities through Facebook, Twitter, Instagram, LinkedIn and more!
  • Register for AccessAbility Services if you have a disability, health condition or injury that might impact your studies
  • Familiarise yourself with free student services at JCU and how they can help you succeed – Student Centre, Library, Counselling, Student Wellbeing, AccessAbility Services, Accommodation, Careers and Employment, Learning Advisors and Student Mentors.
  • Investigate the various options for transportation to and from JCU, including parking and tertiary transport concessions to save money if you use public transport.
  • Ask for help – if you have any queries access ‘AskUs’ on the JCU website to find out answers to commonly asked questions 24/7.  Contact the InfoHelp for technology assistance, or contact the Student Centre for general enquiries.

Week 1

  • Jump onto GetReady4Uni if you missed orientation and catch up on crucial information to help you start university and succeed in your studies.
  • Check your personalised subject timetable in eStudent.  If you are still wait listed for any classes, please email
  • Download JCU Calendars to see important dates for 2019 - print them off or note the dates in your diary.
  • Read your Subject Outlines in LearnJCU (twice) - they contain vital info about how to succeed in your subject, staff contacts, consultation hours, academic expectations and assessment information.
  • Know where your classes are located if you are studying on campus – see campus maps.
  • Check your fees are listed in Deferrable Transactions in eStudent if deferring payments to a HELP loan.
  • Visit The Learning Centre to discover online resources, free short courses and workshops to help develop your writing and referencing skills, learning techniques, time management and more.
  • Load credit onto your CopyPrint account for printing and photocopying.
  • Seek academic advice about starting uni and common challenges from your First Year Experience Coordinator and your College Student Support Officer.
  • Check your student emails – this is your official communication channel with JCU, your lecturers and tutors, so you will need to check it at least twice a week.
  • Remember, the Student Centre can always point you in the right direction, if you are unsure who to ask.

Week 2

  • Bookmark the JCU Students page. This is your one-stop for all your portal log-ins, events, workshops, self-access resources, student support services and much more.
  • Supersize your study success with Peer Assisted Study Sessions (PASS) - they start this week.
  • Explore the Library. Take the JCU Info Skills Road Trip online to help you research and reference your first assignment.
  • Email your Student Mentor with any questions or concerns you may have. Visit the Student Mentor Program website if you don’t have a mentor and would like to connect with a peer leader.
  • Check out JCU Student Association Clubs and Societies on the Townsville and Cairns campuses and get involved.
  • Ask for help – if you have any queries access Ask Us on the JCU website to find out answers to commonly asked questions 24/7.

Week 3

  • Student Success Week – don’t miss out on a host of free events, workshops and activities to support transition into university life.Take a quick two-minute Academic Health Check online this week, which are designed to quickly identify any critical information you may have missed.
  • Register for the Academic Writing workshop provided on campus this weekend.
  • Check due dates for your first assignments at university.  Don’t forget to visit The Learning Centre for online writing guides and the Library LibGuides and Referencing Guides for help to improve your skills and get the results you want.
  • Reminder that the Payment Due Date for fees is next Monday. If you are not deferring payment of your fees through a HELP loan, log onto eStudent before Monday to pay your fees.
  • Visit our Careers and Employability webpage to learn how you can kickstart your Career Action Plan from first year.

Week 4

  • Reminder that the Census Date is coming up next week. If you are unsure whether you’ll continue with your studies, or want to drop a subject/s, you will need to withdraw by the Census Date to avoid incurring any fees.  Note: withdrawal from a subject/s may affect government benefits or visa requirements, so always seek advice first, and drop electives rather than core subjects.
  • Reminder that it is normal to start feeling the pressure around your first round of assessments, so don’t forget the range of free support services available to help you.  Make an appointment and have a chat with our friendly staff to get some useful tips and strategies.
  • Attend some of the fantastic social events on campus – ensure you have a healthy balance between study and leisure time. Have a look at our What’s happening page to find social events on campus.
  • JCU Student Association provides free Student Advocacy and Welfare services in Townsville and Cairns - also for off-campus students. They can help with academic support issues including exams and assessment, appeals, interpreting University policies and procedures, and academic misconduct.
  • Check out the Ask Us webpage to get answers to questions 24/7. Download a copy of the 2019 Ask Us cards for On-Campus Students and Off-Campus Students to have support service information at your fingertips.

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