New Students Your Essential Checklists Online student accounts and portals

Online student accounts and portals

Do you know all of your student accounts? How to login into them? When to use them? Understanding when and how to use your student accounts can be overwhelming. Watch the YouTube video below – it explains all of your student accounts and how to log in to each! We've also listed them below for you.

Different accounts


JCU sends official information to students by email, so you need check your email account regularly. You also need to use your student email when sending emails to JCU staff – it provides proof of your identify.

Your email account uses the format: Sometimes there may be a numeral added after your name in your email address.

How do I log in? With your email address and JCU password.


eStudent is where you manage your enrolment, this includes enrolling in subjects, paying your fees, viewing your results, updating your personal details and checking your Commonwealth Assistance Notices (CAN). Staff at the Student Centre can help you with if you have any questions about using eStudent.

How do I log in? With your JC number and JCU password.


LearnJCU is the online teaching and learning space for your subjects. This is where you access study materials, read announcements from your lecturer, join in discussions, submit assignments and more. You can access your subject space in LearnJCU about two weeks before the start of the teaching period. Use your JCU computer username and password to log in.

How do I log in? With your JC number and JCU password.


StudentsOnline is where you access your lecture and exam timetables and textbook lists. You can also make credit card payments for services including your CopyPrint account.

How do I log in? With your JC number and JCU password.

Tips and finding help

IT support – ask IT Help Desk

Whether it's password problems or questions about computing – the IT Help Desk deals with all your questions about IT issues, and can help with computing and using the library at JCU.

Mobile devices

Download the JCU mobile app to access LearnJCU, maps, events, contact, email, library and more. You can also connect your mobile and laptop to wireless services.