Financial and Operational Performance Management Policy

Policy Quality and Planning Financial and Operational Performance Management Policy

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This policy sets out the requirements for the preparation and reporting of the University’s financial and operational performance.


This policy applies to the management and reporting of the University’s financial and operational performance.


Accountable Officer


Annual Report

KPI – Key Performance Indicator

Operational Plan

OPT – Operational Performance Target


PI - Performance Indicator

Performance Management

Performance Management Framework (PMF)

Strategic Plan


University Plan


In managing the performance of the University, the University must comply with ‘A guide to the Queensland Government Performance Management Framework’ prepared by the Department of the Premier and Cabinet.

It is the responsibility of the Director, Quality, Planning and Analytics to establish systems for obtaining information which enables the University to decide whether it is:

  • achieving the objectives stated in its Strategic Plan efficiently, effectively and economically; and
  • delivering the services stated in its Operational Plan to the standard stated in the plan.

The systems in place to evaluate the achievement of objectives must include assessing the following:

  • the appropriateness of the objectives and the services delivered to achieve the objectives;
  • whether the University’s performance indicators are suitable to assess the extent to which the objectives have been achieved; and
  • the options to improve the efficiency, effectiveness and sustainability of the University’s operations


The University Council is responsible for approving the Key Performance Indicators (measures of overall performance at a University level).

Relevant Committee(s) of Council are responsible for the oversight and approval of Performance Indicators.

The Vice Chancellor is responsible for approving Operational Performance Targets (measures performance at Divisional level and for JCUS).

The Director, Financial and Business Services is responsible for the preparation of Financial Performance reports comprising:

  • Financial Management Reports; and
  • Statutory Accounts (included in the Annual Report).

Reports on performance must be provided:

  • to the Vice Chancellor and University Council:
  • financial performance - at least once every 3 months;
  • operational performance – at least once every 6 months1;
  • when the Vice Chancellor or University Council requests the information;


  • to the appropriate Minister at least annually, or when the Minister requests the information.

1 The Financial Performance Management Standard 2009 (s13) requires that reports on operational performance be provided to the Accountable Officer (Vice Chancellor) and Council every 3 months. The University reports operational performance via KPI/KPM acquittals every 6 months, and due to the nature of the data provided, there is no value-add benefit in reporting at a shorter timeframe. Consequently, the Policy proposes a reporting timeframe of 6 months.

Related documents and legislation

Planning Management Policy

Financial and Performance Management Standard 2009

Financial Accountability Act 2009

Agency Planning Requirements 2011

A Guide to the Queensland Government Performance Management Framework May

Financial Reporting Requirements for Queensland Government agencies (including Accounting Policy Guidelines)

James Cook University Act 1997


NOTE: Printed copies of this policy are uncontrolled, and currency can only be assured at the time of printing.

Approval Details

Policy Sponsor

Deputy Vice Chancellor, Services and Resources

Approval Authority


Date for next review


Revision History

NOTE: A minor amendment will not result in a change of the next major review date.

Approval date - the date the approval authority approved the establishment, minor or major amendment or disestablishment

Implementation Date - the date the policy was published in the Policy Library and is the date the policy takes effect


Approval date

Implementation date






Minor amendments – formatting; ownership transferred from Finance to Quality & Planning Domain and approval authority changed to reflect the Policy and Delegations Framework.

Quality, Planning and Analytics




Policy Sponsor and Approval Authority updated to reflect the approved Policy and Delegations Framework

Quality Standards and Policy Unit




Finance Committee (06/11)






There are no related procedures.

There are no other related documents.